Our Reviews
James S|2024 Chevrolet Suburban 1500
Confirmed Sales Customer
2/3/2025
Service that went above and beyond to deliver the vehicle that we wanted.
COLBY MILLER
2/4/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
FUQUAY VARINA, NC
Kenneth E|2024 Chevrolet Colorado
Confirmed Sales Customer
2/3/2025
Jeffrey Sullivan was very knowledgeable and helpful with helping us. I appreciate all that he did and hope that he will have success in doing his job from now on. People would be very satisfied with having him as their salesman.
JEFFERY SULLIVAN
2/4/2025
Hi! We're glad to hear you found our staff very knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
FAYETTEVILLE, NC
Margaret S|2024 Chevrolet Trax
Confirmed Service Customer
2/3/2025
My oil change and tire rotation was done in a timely manner. The waiting room and facilities were clean. But the best part of my visit was Jennifer. She is always friendly even when someone else is assisting me. She answered my questions and even took the time to ask how I was enjoying my Trax.
2/4/2025
Hi! It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
COATS, NC
Gloria B|2012 GMC Yukon XL
Confirmed Service Customer
2/11/2025
Very satisfied with the service gang, Top notch service adviser and crew.
2/12/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
ANGIER, NC
Kevin P|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/13/2025
Good
2/14/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
BENSON, NC
Kenneth P|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
2/13/2025
Another great experience!
MISTY BETTS
2/14/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
BROADWAY, NC
Earl H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/13/2025
We like the service department at this location! Better than Fuquay
2/14/2025
Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
DUNN, NC
Robert E|2025 Chevrolet Tahoe
Confirmed Sales Customer
2/17/2025
Our salesman, Jacob Cavanagh, made our experience purchasing a new vehicle a memorable one. We were traveling through the area visiting family and decided to stop by late one evening to view the inventory on-hand at John Hiester Chevrolet in Lillington, North Carolina. We found a model that fit our family's needs and decided to make an appointment to come test-drive the vehicle a few days later. Jacob was extremely patient and answered all of our questions. His efforts far exceeded those of other regional dealership sales representatives as we visited many along the southeastern coast during our trip to visit family and friends. I hope if you are in the market for a new car, stop in to see Jacob and if he can help you, he will.
JACOB CAVANAGH
2/18/2025
Thank you for your feedback! We're glad to hear that you had a positive experience. We take pride in providing excellent service, and we're happy that our staff was able to assist you during your visit. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your recommendation!
WOODBRIDGE, VA
Ernest C|2023 Chevrolet Tahoe
Confirmed Service Customer
2/3/2025
Love the experience, excellent all round, professional warm environment
2/4/2025
Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, John Hiester Chevrolet of Lillington, LLC
WILLOW SPRING, NC
Denise C|2025 Chevrolet Equinox
Confirmed Sales Customer
2/13/2025
On February 10th, 2025 it was a very cold and somewhat breezy afternoon. Mr Jeffrey Sullivan (Salesman) was appointed to assist me in finding the right car for me. He was indeed patient in showing the vehicles that were in my price range. Once I decided, Mr. Sullivan took the time to explain how to operate the vehicle of my choice. After a thorough review, we did a road test with the car. We proceeded with sales paperwork. While waiting for the loan process, Mr Sullivan explained in detail the My Chevrolet app and how it operates. After approval of loan we worked on setting up the app, but the app would not allow me in on my mobile device. Unfortunately, Mr Sullivan and I worked two days straight communicating back and forth with the My Chevrolet Support Team with no success. On the 13th around 4 a.m. I tried at home and it finally went through. When the Dealership opened I informed Mr Sullivan that I was able to log in with success. He explained over the phone all of the features that were available. I have recommended others to stop by and request for Mr Sullivan as their Salesman, because he did an awesome job. Car was cleaned, fueled up and ready to go before paperwork was complete.
JEFFERY SULLIVAN
2/14/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ANGIER, NC
Michael B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/14/2025
Nice atmosphere nice waiting room
2/15/2025
Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
SPRING LAKE, NC
Rebecca G|2019 Chevrolet Colorado
Confirmed Service Customer
2/19/2025
My check engine light came on . Called the dealership first thing next morning. The got me in and fixed it same day. But the real ROCKSTAR is Julia in service. She went WAY above and beyond dealing with the warranty company so I wouldn't have to pay both arms and 1leg to get it fixed. I have no idea what her pay is, but I assure you, it's not enough!!! She exemplifies what true customer service is and what every company should want in service.
2/20/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
ANGIER, NC
Asa W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/24/2025
Best experience ever!!!
JEFFERY SULLIVAN
2/25/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LUMBERTON, NC
Joseph M|2018 Chevrolet Traverse
Confirmed Service Customer
2/26/2025
EVERY SINGLE TIME I HAVE BEEN TO HEISTER CHEVY-LILLINGTON, IT HAS BEEN A WONDERFUL EXPERIENCE... AND THIS TIME WAS NO DIFFERENT. From the greeting as I walked in - to the exceptional help I always get from the wonderful service advisor - JULIA. i am fairly new to NC; 3+ years in, and since being here, I have entrusted my auto care to / with her and each time she has been exceptional, professional, but also most important "human"; understanding my needs and overall my financial situations in understanding that while I do need several things done to my 2018 traverse, she works with me in breaking down timeframes based on when I can come in for service(s). she also has been instrumental in keeping me advised on some things if they may still have a "shadow" of warranty left to help me as well. Overall Heister is the place to come to to be treated well, fairly and again as a "human".. all of those FOLKS THAT WORK THERE THAT I have encountered even while waiting for repairs are super friendly, cordial and professional. They walk up to you, offer coffee, water, comforts, etc.. all while waiting for one's vehicle to be fixed. This service dept. and dealer is genuine and one of the best; if not the best dealership experience I've ever had - even before I moved here from MD. I wish I could afford a new 2025 Suburban LS; who knows maybe some day something magical will happen and that will come to pass. At 69 years old, I've wanted a suburban from way back in the 70's... never got one, but only time will tell.!! and if that time ever arrives, it will be Heister Chevy who will sign me up. i refer Heister to a ton of people too... letting all who listen that this is the ONLY place they should go for sales and service - period !!!
2/27/2025
Thank you so much for taking the time to share your wonderful experience at John Hiester Chevrolet of Lillington! We're thrilled to hear that you consistently receive exceptional service from Julia and our team. We're dedicated to treating each customer with care and understanding, and it’s rewarding to know that we’ve been able to support you in your auto care needs. We appreciate your trust in us, especially as a new resident to North Carolina, and we’re delighted to hear that you feel at home with our Service Department. It’s our goal to create a welcoming environment where you feel valued and comfortable. We also hope that one day you’ll get the chance to drive the Suburban you’ve always wanted! We look forward to continuing to serve you, whether it’s for routine service or helping you find your dream vehicle. Thank you again for recommending us to your friends and family—your support means the world to us! Safe travels, and we hope to see you again soon!
BUNNLEVEL, NC
Douglas A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2025
had my truck in to have oil lines to cooler replaced 1st of all i think the work was a little over priced 2nd had to order parts kept overnight had no loaner for me to drive and last after 1500 dollars worth of work tech did not even put the splash shields back on service writer was told they were in the bed of the truck and the bolts were in the back floor board
3/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FUQUAY VARINA, NC
Reggie R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/24/2025
Great service! Professional Staff
2/25/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LILLINGTON, NC
Jeffery S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/26/2025
True to the price that I was given. Short time to do the work which was very impressive. You were very bust that day and you could tell it. Your staff is awesome.
2/27/2025
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
KINSTON, NC
Fred T|2020 Chevrolet Equinox
Confirmed Service Customer
3/10/2025
This was a state inspection. I was treated very well. I have another appointment scheduled for today for a stalling issue. Have always been treated fairly and kept informed about what is being done and what my vehicle needs to have done in a timely manner. I am pleased with the service provided and the way I am treated
3/11/2025
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FUQUAY VARINA, NC
Timothy M|2024 Chevrolet Colorado
Confirmed Service Customer
3/10/2025
Hiester made everything easy, efficient, and convenient. Made the appointment by phone, dropped the car off, told me what they were doing and an approximate time it would be completed. I picked my truck up about an hour ahead of their estimate. Very pleased
3/11/2025
Wow, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LILLINGTON, NC
Kimberly H|2022 Chevrolet Blazer
Confirmed Service Customer
3/10/2025
From the initial call from, Kelly, to set up the appointment to dropping off and paying, with Jennifer (I believe) everyone was so helpful and nice. Mr. John even pulled my car up and had the heat on for me when I got in. They are so accommodating!! Excellent customer service.
3/11/2025
Wow, it's experiences like yours that really keep us motivated! Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LINDEN, NC
James S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/28/2025
serviced me very well, it was great
2/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WILLOW SPRING, NC
Melissa D|2025 Chevrolet Equinox
Confirmed Sales Customer
3/3/2025
TJ was patient, kind and extremely helpful!
THOMAS TATE
3/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
WADE, NC
Robert H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/3/2025
I got the oil changed what's more to tell
3/4/2025
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ERWIN, NC
Pamela A|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/3/2025
We are very satisfied with our purchase.
KENNETH GREENE
3/4/2025
Congratulations on your new vehicle! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
ERWIN, NC
Denise M|2017 Chevrolet Camaro
Confirmed Service Customer
3/5/2025
Quick fast, and honest! And very helpful
3/6/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BUNNLEVEL, NC
Tevin G|2017 Chevrolet Impala
Confirmed Service Customer
3/8/2025
Exactly service from my rep Julius
3/9/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
SPRING LAKE, NC
James J|2023 Buick Enclave
Confirmed Service Customer
3/10/2025
Did not find the problem. Definitely a rattle somewhere around the front of car . Mechanic said he didn’t hear it but it’s Loud Enough I hear it continually.,
3/12/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BENSON, NC
Jennifer H|2025 Chevrolet Trax
Confirmed Sales Customer
3/10/2025
Friendly, professional staff….willing to satisfy me as a customer!
THOMAS TATE
3/11/2025
Hi, we're happy you found our staff to be so supportive during your experience here at John Hiester Chevrolet of Lillington, LLC. If you have any further questions, please give us a call. We're always happy to help!
FAIRMONT, NC
John L|2025 Chevrolet Traverse
Confirmed Sales Customer
3/18/2025
We had an awesome experience at John Hiester Chevy! Sully was a wonderful salesman! We recommend him for anyone’s car needs!
JEFFERY SULLIVAN
3/19/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
ERWIN, NC
Frederick F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/13/2025
Great experience and awesome service!
3/14/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LILLINGTON, NC
Laurence G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/13/2025
The young lady in the service department that checked us in was wonderful. Patient, informative and pleasant.
3/14/2025
Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!
LILLINGTON, NC
Tonya G|2016 GMC Yukon
Confirmed Service Customer
3/13/2025
Always great service
3/14/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
FUQUAY VARINA, NC
Nancy S|2021 Chevrolet Tahoe
Confirmed Service Customer
3/17/2025
Always nice and never try to upsale me something that is not needed.
3/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DUNN, NC
Christopher G|2006 Chevrolet Trailblazer
Confirmed Service Customer
3/19/2025
Always a great experience.
3/20/2025
Hi Christopher, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
DURHAM, NC
Conrad C|2024 Chevrolet Trax
Confirmed Service Customer
3/19/2025
Consistently good service by attentive professionals.
3/20/2025
Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
LILLINGTON, NC
Trevor J|2021 Chevrolet Equinox
Confirmed Service Customer
3/24/2025
The staff was very courteous and understanding
3/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LILLINGTON, NC
James J|2023 Buick Enclave
Confirmed Service Customer
3/31/2025
Finally got to the root of the problem
4/1/2025
Hi there! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!
BENSON, NC
James M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/1/2025
all the people at dealership were very helpful and friendly great experience buying vehicle
THOMAS TATE
4/2/2025
Hi there, thank you so much for your positive comments about John Hiester Chevrolet of Lillington, LLC! We hope you have a great day!
AUTRYVILLE, NC
James W|2021 Chevrolet Malibu
Confirmed Service Customer
4/9/2025
Courteous and work done timely.
4/10/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
DUNN, NC
Kenneth B|2023 Chevrolet Traverse
Confirmed Service Customer
4/13/2025
Great customer service! Great communication about what was going on with our car.
4/15/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
WADE, NC
Linda W|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/13/2025
Always happy with service. Thank you. Like they you estimate time that service will take.
4/15/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LILLINGTON, NC
Paul G|2016 Buick Encore
Confirmed Service Customer
4/14/2025
Tim was my service advisor. He was great to work with and explained everything that was causing the problems with my car. He advised how long it would take to repair and kept me updated on the repairs. He was very professional!! Thank you Paul Greene
4/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
NC, NC
Jenna Lee O|2025 Chevrolet Suburban
Confirmed Sales Customer
4/15/2025
Super easy to deal with and convenient
COLBY MILLER
4/16/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
PITTSBORO, NC
Walter M|2016 Chevrolet Trax
Confirmed Service Customer
4/16/2025
I always have a pleasant experience when I go to the dealership
4/17/2025
Thank you for the kind words! We're so glad to hear that every visit has been a pleasant experience for you. We truly appreciate your continued support and look forward to seeing you again soon!
BUNNLEVEL, NC
Alan B|2022 Chevrolet Tahoe
Confirmed Service Customer
4/18/2025
Great valet service, very efficient and helpful! Always most professional!
4/19/2025
Thank you! We’re so glad our valet service made things easier for you. We always aim to be professional and efficient—your kind words mean a lot!
FUQUAY VARINA, NC
Ricky N|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/18/2025
Good experience. Service was done early, quickly, and customer service was perfect
4/19/2025
Thank you! We’re glad your service was prompt and that the team took great care of you. Appreciate the feedback!
LINDEN, NC
Cindy S|2015 Chevrolet Camaro
Confirmed Service Customer
4/20/2025
Friendly staff. Service went good.
4/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BROADWAY, NC
David F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2025
The service advisors were friendly and very helpful. There was an unexpected issue that came up and the service team handled it quickly and with the utmost respect.
4/22/2025
Thank you so much for your kind words! We're glad to hear our service advisors were friendly and helpful throughout your visit. Unexpected issues can be stressful, so we're happy we could resolve everything quickly and respectfully. We truly appreciate your trust and look forward to serving you again!
FUQUAY VARINA, NC
Judy S|2023 Chevrolet Equinox
Confirmed Service Customer
3/19/2025
Took me right in. Everyone so nice and friendly. Will be back for next service. Yesterday I pushed a button on steering wheel and could not get out of that. Tried looking in book. Not for me. Anyway, this morning I went to front desk and Justin went out to car with me and fixed me right up. So nice and friendly. Glad I purchased me car there and local.
3/20/2025
Hi Judy! We're so grateful for your positive feedback! It motivates us to keep delivering the best service possible. We can’t wait to assist you again soon!
LILLINGTON, NC
James S|2025 Chevrolet Trax
Confirmed Sales Customer
3/21/2025
Melissa Leonard was a great sales girl. Pleasant to work with. Will recommend her to others
MELISSA LEONARD
3/22/2025
Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!
SPRING LAKE, NC
Jennifer B|2025 Chevrolet Trax
Confirmed Service Customer
3/24/2025
GREAT SERVICE
3/25/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at John Hiester Chevrolet of Lillington, LLC! We look forward to your next visit! Take care!
BUNNLEVEL, NC
Angela C|2021 Chevrolet Trax
Confirmed Service Customer
3/24/2025
Always have a great experience with everyone at Heister.
3/25/2025
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
LINDEN, NC
Bradley S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/9/2025
No
4/12/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
BROADWAY, NC
Benjamin M|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/16/2025
Justin J. Was a great salesperson during my purchase experience. He was very patient and accommodating with my work schedule
JUSTIN JACKSON
4/17/2025
Thank you for sharing your experience! We're so glad to hear that Justin took great care of you throughout the process. His patience and flexibility are just a few of the qualities that make him a great part of our team. We truly appreciate your business and hope you're loving your new vehicle!
LILLINGTON, NC
Bradley W|2022 Chevrolet Tahoe
Confirmed Service Customer
4/20/2025
Wonderful and easy people to work with.
4/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ABERDEEN, NC
Sam M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2025
I went in for a break fluid flush, full 4WD service, and A/C diagnostic / repair.
4/22/2025
Thanks for trusting us with your brake fluid flush, 4WD service, and A/C diagnostics. We’re glad we could take care of everything for you! We appreciate your business and look forward to helping again in the future!
FORT BRAGG, NC
Tommy T|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
Answered all my questions. And kept me informed on its progress.
4/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DUNN, NC
Tim G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
Great service...on time..
4/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ANGIER, NC
Rhonda L|2025 Chevrolet Trax
Confirmed Sales Customer
4/25/2025
I wanted to get a second car that was better on gas, affordable and more economical without being boring which is exactly what I found at this dealership. I had a great and patient sales rep, Jacob, who had to put up with my specific requests and he delivered on everything I asked for. The staff is very friendly and helpful. They were fun and full of energy especially the finance guy. I got a car my family can enjoy driving, very comfortable, easy to drive and has all the bells and whistles and safety features to entertain and keep my kids safe at a very affordable price and a great warranty. I am very pleased with my experience.
WILLIAM MENDOZA
4/26/2025
Thank you for sharing such a detailed and thoughtful review! We’re so glad Jacob and our team helped you find the perfect car for your family’s needs. If you have any more comments or need further assistance, feel free to reach out!
SANFORD, NC
Allan M|2021 GMC Canyon
Confirmed Service Customer
4/26/2025
Prompt, efficient service. Nice, courteous Service Advisors.
4/27/2025
Thank you for the great feedback! We're happy to hear you received prompt, efficient service from our courteous team. We look forward to seeing you again soon!
FUQUAY VARINA, NC
Charles W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/27/2025
The staff was very friendly and so pleasant to talk with.
4/28/2025
Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
LILLINGTON, NC
Michelle H|2025 Chevrolet Equinox
Confirmed Sales Customer
4/28/2025
We had a wonderful car buying experience. Our salesman, Jacob Cavanagh, as well as the rest of the Hiester Lillington team, were great to work with. I’ll recommend your dealership to anyone that ask. Thanks again.
JACOB CAVANAGH
4/29/2025
Hello there, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
DUNN, NC
Jesse B|2025 Chevrolet Trax
Confirmed Sales Customer
5/2/2025
Treated like family.
THOMAS TATE
5/3/2025
Hi, thanks for your praise and kind comments about our team. Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DUNN, NC
Nadia E|2025 Chevrolet Traverse
Confirmed Sales Customer
5/9/2025
Nice service 👌 👍
ETHAN NORRIS
5/10/2025
Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ANGIER, NC
Allan C|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/1/2025
Great service was provided timely and with excellent service
5/2/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
FUQUAY VARINA, NC
Shelley S|2021 Chevrolet Trailblazer
Confirmed Service Customer
5/1/2025
It is cheaper for me to drive 1.5 hours to Lillington that it is to go to Kinston when getting an oil change and tires rotated. That is where we actually bought the car and truck at anyway. The people are so much nicer also.
5/2/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
KINSTON, NC
Kendal M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/7/2025
Good and easy communication!
JACOB CAVANAGH
5/8/2025
Hi there, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
FAYETTEVILLE, NC
Trevor J|2021 Chevrolet Equinox
Confirmed Service Customer
5/7/2025
Your service personnel is outstanding. They had me in and out in a very timely manner as they predicted, and I’m very much appreciated.
5/8/2025
We're glad everything was completed quickly and to your satisfaction! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LILLINGTON, NC
John P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
Timely & thorough service.
5/13/2025
Timely and thorough—that’s the winning combination we aim for! Thank you for taking a moment to share your experience. We look forward to keeping your vehicle (and your day) running like clockwork.
Lillington, NC
Jarrett H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/12/2025
It was smooth quick abd easy. Great groups of people there. Lindsey, TJ and William were all wonderful
THOMAS TATE
5/13/2025
We love hearing how smooth and easy your experience was—thank you! Lindsey, TJ, and William are indeed a dream team, and we’re lucky to have them. Here’s to great people and even better experiences, every time you stop in!
DUNN, NC
Tonya G|2016 GMC Yukon
Confirmed Service Customer
5/16/2025
Always great!
5/17/2025
Hello, we're happy to hear you had such a positive experience with our team! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
FUQUAY VARINA, NC
David T|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
5/16/2025
Great deal. Friendly sales staff. Nice hometown feel
DARIUS MAYFIELD
5/17/2025
Hi there, thank you so much for your positive comments about John Hiester Chevrolet of Lillington, LLC! We are always more than happy to assist you if anything else comes up. Take care!
LINDEN, NC
Melissa H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/14/2025
Always have great customer service.
5/15/2025
Thank you for your continued trust! We love hearing that our customer service consistently hits the mark—it’s the heartbeat of what we do. We’ll keep the great service coming, every time you walk through our doors!
SPRING LAKE, NC
Joseph M|2018 Chevrolet Traverse
Confirmed Service Customer
5/17/2025
Just another venture for me of excellence in getting service from heister
5/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BUNNLEVEL, NC
Rob H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2025
The Service department gets 5 Stars every visit!! The Sales department and Managers to include Mr. Hiester and Mr. Tripp need to work on their Customer Service skills. Since the day I purchased my ZR2 they just prefer to overlook or ignore customers. A friendly Hello or Good Morning goes a lot further than a stone faced- I don’t want to be bothered. Mr. Hiester does great commercials but is not a friendly person when you’re purchasing a vehicle. You take pictures with the Sold key and not One Manager says thank you or anything. It’s basically take a quick pic and leave. If the Service department sold trucks, I would have already traded in for a Tahoe or 2500. Well the Service department is Great, every time.
5/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EAST OVER, NC
Jenny C|2023 Chevrolet Traverse
Confirmed Service Customer
5/19/2025
Everyone was friendly I drop off and they called me when it was ready to be picked up
5/20/2025
Thanks so much for sharing your experience! We're glad to hear our team kept things friendly and seamless from drop-off to pick-up—that’s exactly how we like to do it. Here’s to service that runs as smoothly as your engine!
LILLINGTON, NC
Margaret S|2024 Chevrolet Trax
Confirmed Service Customer
5/21/2025
Awesome service from Jennifer at the Service Desk. She is always a pleasure to work with. Knowledgeable and easy to talk to. The oil change and tire rotation was completed in a timely manner. The waiting room was clean and comfortable. All around a great experience.
5/22/2025
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
COATS, NC
Matthew C|2025 Chevrolet Trax
Confirmed Sales Customer
5/21/2025
Colby was great to work with, talked through everything
COLBY MILLER
5/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FUQUAY VARINA, NC
Roger K|2024 Chevrolet Colorado
Confirmed Service Customer
5/28/2025
Friendly
5/29/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
LAKE MARY, FL
Charles W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/17/2025
Very Friendly and took care of all my needs
5/19/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LILLINGTON, NC
Betty L|2025 Chevrolet Equinox
Confirmed Sales Customer
5/19/2025
TJ was one of the best salespersons we’ve ever dealt with. He demonstrated his knowledge, insights and went above and beyond to assist in our purchase. I’ll be recommending him to friends and family!
THOMAS TATE
5/20/2025
Wow, what a fantastic review—TJ will be over the moon to hear your praise! Going above and beyond is his trademark, and we're thrilled he made such an impact. Thanks for spreading the word—may your friends and family be next in line for an awesome experience!
LILLINGTON, NC
David H|2022 GMC 1500 Sierra
Confirmed Service Customer
5/19/2025
Truck was fixed quickly Service staff is exceptional
5/20/2025
Quick and exceptional—that’s music to our ears! We’re proud to have earned your trust and your time. Whenever your truck needs a helping hand, you know who to call. We’ll be here, tools ready and smiles on!
FUQUAY VARINA, NC
Kevin W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/19/2025
Went above and beyond to help fix GM problem. Still no fix.
5/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ANGIER, NC
Morgan N|2025 Chevrolet Equinox
Confirmed Sales Customer
5/26/2025
Darius was personable, knowledgeable and willing to help in anyway. Keith, the GM was also willing to help us in anyway! It felt like family there and was our first but won’t be our last!
DARIUS MAYFIELD
5/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CLAYTON, NC
Michael T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/27/2025
Went in on Thursday 5/22/25 for 3:30PM service appointment. Vehicle was taken in right away, and total wait time was less than 1 hour. During payment process, I was shown items recommended to be completed for next service. Staff was very friendly.
5/29/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LILLINGTON, NC
Safiya B|2015 Chevrolet Tahoe
Confirmed Service Customer
5/28/2025
The service is always exceptional from the valet that picks up my vehicle to the service representative that explains the findings. They always take the time to answer my questions and ensure I understand everything they ate recommending. I absolutely love the service at this dealership!!!
5/29/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ANGIER, NC
Amy J|2023 Chevrolet Traverse
Confirmed Service Customer
5/28/2025
Service was friendly and exceedingly helpful. My car was finished 15 minutes before the predicted time, which is always a plus! I've never had a bad experience at John Heister Chevrolet, which is why I keep coming back.
5/29/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
FOUR OAKS, NC
Junior P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2025
Great service and the staff was very respectful
5/29/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
ANGIER, NC
Samantha C|2011 Chevrolet Camaro
Confirmed Service Customer
5/30/2025
Good experiences
5/31/2025
Good experiences are the foundation of strong relationships—thank you for being part of ours. Here’s to more positive moments every time you stop by!
LINDEN, NC
Alejandro C|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/4/2025
Always great doing business out salesman TJ is the best
THOMAS TATE
6/5/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust and look forward to serving you again soon!
FAYETTEVILLE, NC
Lisa K|2021 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
Everyone is so very nice in service department. Jennifer John Parker an Julia.
6/10/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
ANGIER, NC
Walter M|2016 Chevrolet Trax
Confirmed Service Customer
6/10/2025
I was very pleased with the service and the experience
6/11/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
BUNNLEVEL, NC
Evan S|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/14/2025
It was a super easy process.
THOMAS TATE
6/15/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
ASHBORO, NC
John P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Friendly and thourough service
6/17/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Lillington, NC
Ronnie H|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/16/2025
Didn’t have an appointment, they worked me in and got me out in a timely manner. Highly recommend
6/17/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BROADWAY, NC
James W|2019 GMC Acadia
Confirmed Service Customer
5/30/2025
Awesome
5/31/2025
Awesome is exactly what we aim for—thanks for summing it up perfectly! Looking forward to delivering more five-star moments your way!
ERWIN, NC
Virginia H|2014 Chevrolet Cruze
Confirmed Service Customer
6/2/2025
Always helpful and a pleasure to have car serviced
6/3/2025
Your kind words truly mean a lot to us. We’re grateful to be your go-to place for service, and it's wonderful to hear it's always a helpful and pleasant experience. Here's to keeping your car—and your day—running smoothly!
BUIES CREEK, NC
Kevin D|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/4/2025
Outstanding service as always
6/5/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ROSE HILL, NC
Spencer De D|2021 Chevrolet Suburban
Confirmed Service Customer
6/4/2025
Great service everything went fast service representative was awesome thank you..
6/5/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
BUNNLEVEL, NC
Keith G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2025
Great
6/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FUQUAY VARINA, NC
Tamera L|2019 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
Always friendly and very helpful
6/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LILLINGTON, NC
Almon A|2025 Chevrolet Traverse
Confirmed Sales Customer
6/18/2025
Outstanding job by Gary Hamilton!! He was very knowledgeable and made this trade-in and purchase very easy.
GARY HAMILTON
6/19/2025
We love hearing that Gary made your trade-in and purchase experience outstanding! His knowledge and easygoing approach make him a guest favorite. Here’s to effortless upgrades and top-tier teamwork!
BENSON, NC
Tiffany J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
Tim kept me informed and even though it sucks for my 2021 transmission to be replaced, you guys made it easy and simple. Thank goodness I got the extended warranty.
6/20/2025
We know a transmission issue isn’t the best news, but we're so glad Tim made it as smooth and stress-free as possible. That extended warranty really earned its keep! Thanks for letting us turn a tough situation into a manageable one—wishing you many smooth miles ahead!
LILLINGTON, NC
Teresa T|2023 Chevrolet Traverse
Confirmed Service Customer
6/23/2025
Service Dept is always so nice.
6/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FAYETTEVILLE, NC
Michael B|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/20/2025
My family and I were treated extremely well. Sully took great care of us through the process and really took the time to build a top-notch customer/dealer relationship.
JEFFERY SULLIVAN
6/21/2025
We’re honored to have earned your family’s trust! Sully is fantastic at building real relationships, and it’s great to know he made your experience so personal and memorable. Thank you for being part of our community—your dealership family is always here for you!
GARNER, NC
James C|2025 Chevrolet Traverse
Confirmed Sales Customer
6/20/2025
Darius spent so much time with us making sure we got into the car we wanted. Did lots of test drives and made sure we knew everything about our new car. He knew our jeep grand cherokee was not good for our situation. Everyone was very polite and helpful. Very clean and they made sure we had plenty of water on that very hot day. He listened to what I wanted in a vehicle what is and must and what I like but can do without. Was very stress free.
KELSIJO MANGUSSON
6/21/2025
Darius will be absolutely honored by your kind words—thank you! He truly takes the time to understand each customer’s needs, and we’re so glad he helped guide you to the perfect vehicle without pressure or stress. From the cool water on a hot day to the in-depth attention, we’re here to make every step feel just right. Here's to smooth roads and great choices ahead!
CAMERON, NC
Ricky H|2019 Chevrolet Suburban
Confirmed Service Customer
6/21/2025
Full satisfaction with service.
6/22/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
DUNN, NC
Andrew S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/23/2025
I was able to make an appointment the same day I called, which I was pleasantly surprised. It only took about an hour & a half from the time I arrived til the time I was leaving. I felt my truck was well taken care of & everyone was polite & professional.
6/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ANGIER, NC
Andrew E|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/26/2025
Awesome folks, great experience purchasing my vehicle from Sully…they really go the extra mile to make sure the customer is king
JEFFERY SULLIVAN
6/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LILLINGTON, NC
Lillian B|2025 Chevrolet Trax
Confirmed Service Customer
6/27/2025
Service was excellent as always!
6/28/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
ERWIN, NC
Larry W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2025
When I called with issue got appointment same day and issue resolved same day
7/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
DUNN, NC
Leigh T|2025 Chevrolet Traverse
Confirmed Sales Customer
6/25/2025
I had a great experience at John Heister in Lillington recently when I purchased a new car. Everyone was so nice from the time you walk in to the time you leave! I had a great salesman named Darius!!! He was so great to me and listen to what I wanted and helped to make that happen! I could not be happier with my purchase.
DARIUS MAYFIELD
6/26/2025
Thank you so much for sharing your experience! We're thrilled to hear that Darius listened closely to your needs and helped make your dream purchase a reality. It’s wonderful knowing the entire team at John Heister in Lillington made you feel welcome from start to finish. Here’s to many happy miles ahead in your new car!
NEWTON GROVE, NC
Earl H|2024 Chevrolet Colorado
Confirmed Sales Customer
7/1/2025
My experience was great as always! We will continue to purchase our vehicles and have them serviced at You dealership! Many thanks Glenda and Doug Hall
GARY HAMILTON
7/2/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
DUNN, NC
Donald M|2024 Chevrolet Equinox
Confirmed Service Customer
7/1/2025
Everything went great
7/2/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
FUQUAY VARINA, NC
John W|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/2/2025
Work was completed timely. Workers were polite and helpful.
7/3/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
DUNN, NC
Maria L|2023 Chevrolet Colorado
Confirmed Service Customer
7/7/2025
Good
7/8/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
ANGIER, NC
Rormina S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/7/2025
I enjoyed my experience from the hunting process to the final purchase. Darrius at the Lillington NC store was my salesperson and he was so professional and helpful. I will be recommending this dealership to all of my friends and family.
DARIUS MAYFIELD
7/8/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, John Hiester Chevrolet of Lillington, LLC
HOLLY SPRINGS, NC
Theresa H|2020 Chevrolet Traverse
Confirmed Service Customer
7/7/2025
Good
7/8/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
PINK HILL, NC
James J|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/7/2025
The oil change and tire rotation was done correctly and it did not take as long as expected.
7/8/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet of Lillington, LLC. Thanks again for taking the time to leave us this information about your recent visit. Take care!
LILLINGTON, NC
Brett K|2018 Chevrolet Trax
Confirmed Service Customer
7/1/2025
The service was scheduled for two hours, it took three. This was the second trip for this recall. There was a missing part that was not ordered for the first trip. Need to tighten the process to insure all parts are on hand prior to scheduling an appointment.
7/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SPRING LAKE, NC
Maria P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
I always like to bring my cars and trucks here cause they have a really nice customer service.
7/3/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
LILLINGTON, NC
Scott M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/2/2025
Service was well done, oil change and tire rotation. Had to wait a bit longer due to a recall which involved a computer update, but they kept me informed. Enjoyed the video done by the mechanic makes it validate the service at a dealership.
7/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SPRING LAKE, NC
James M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/8/2025
fast effecint and professional
7/10/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
AUTRYVILLE, NC
Joseph M|2023 Chevrolet Traverse
Confirmed Service Customer
7/16/2025
Good communication. Staff were friendly and efficient. A good deal on our car.
7/17/2025
Friendly team, great communication, and a good deal—that’s what we strive to deliver! We’re happy to have helped get you into a car you’re excited about.
ANGIER, NC
Kathleen D|2020 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
Good service, answered all questions for future, good performance
7/22/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ANGIER, NC
James S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/21/2025
Did a great job and in adequate time frame, nice service, THANKS
7/22/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
WILLOW SPRING, NC
James A|2019 Chevrolet Equinox
Confirmed Service Customer
7/22/2025
Everything was awesome!
7/23/2025
Awesome to hear—literally! We’re so glad your experience hit all the right notes. Here’s to more visits that feel just as effortless and enjoyable!
ANGIER, NC
William B|2018 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
Excellent timely service
7/10/2025
Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best wishes, John Hiester Chevrolet of Lillington, LLC
LILLINGTON, NC
Jody M|2018 Chevrolet Suburban
Confirmed Service Customer
7/9/2025
Returned after service because sensors were still not working. Fixed immediately. Great service.
7/10/2025
Hi there! We're so happy we were able to help you out! We hope you have a great day!
ANGIER, NC
Frederick F|2023 Chevrolet Equinox
Confirmed Service Customer
7/14/2025
Service advisor, Ms. Gilbert, is awesome! Simply the best!
7/15/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
LILLINGTON, NC
Gerald B|2024 Chevrolet Equinox
Confirmed Service Customer
7/14/2025
None
7/15/2025
Thank you so much for choosing John Hiester Chevrolet of Lillington, LLC. We truly appreciate your support and look forward to assisting you next time!
FUQUAY VARINA, NC
Albert S|2025 Chevrolet Colorado
Confirmed Sales Customer
7/14/2025
Sully did great helping us find the right truck.
JEFFERY SULLIVAN
7/15/2025
Hi, we're happy you found our staff to be so supportive during your experience here at John Hiester Chevrolet of Lillington, LLC! We sincerely value your business and look forward to your next visit. Take care!
LILLINGTON, NC
Kenneth P|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
My truck was repaired and works perfectly. The service department representatives were very helpful.
7/26/2025
We’re thrilled to hear your truck is running perfectly and that our service team was there to help every step of the way. Your trust means everything to us—may your journey be as smooth as your engine now hums!
LILLINGTON, NC
Kimberly P|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
Always friendly and do not pressure you. Great to work with
DAKOTA BAILEY
8/5/2025
We love hearing that you felt welcomed and never pressured—it's the kind of environment we work hard to create! Thanks for being part of our community, where trust and kindness always come standard.
ANGIER, NC
Jerry A|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
Good people treat you like their own
THOMAS TATE
8/5/2025
There’s no better compliment than feeling like family—thank you! We believe good service begins with good people, and we’re honored to be your trusted team who treats you just like one of our own.
LILLINGTON, NC
Mary S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
SALESMAN SULLY SULLIVAN VERY NICE AND KNOWLEDGABLE ABOUT THE VEHICLE I WAS BUYING WOULD DEFINITELY RECOMMEND HIM TO ANYONE I KNEW LOOKING FOR A CAR
JEFFERY SULLIVAN
8/5/2025
Sully is truly one of a kind, and we’re so glad he made a strong impression! His product knowledge and friendly attitude are what set the tone for great buying experiences. We appreciate your recommendation—and Sully will be ready to help anyone you send his way!
LILLINGTON, NC
Deborah G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/22/2025
Always easy to make an appointment. Service is always completed on time . They notified us as soon as our truck was ready to pick up .
7/23/2025
Thank you for the kind words! We’re so glad scheduling was easy, the service was on time, and you were notified promptly—it’s the trifecta we aim for every visit. When everything clicks like that, the only thing left to do is turn the key and enjoy the ride!
LILLINGTON, NC
Lester P|2023 Chevrolet Corvette
Confirmed Service Customer
7/25/2025
Great service
7/26/2025
Thank you for the shoutout! Great service is what we aim for every day, and your appreciation is the best kind of encouragement.
DUNN, NC
Jeffery S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/28/2025
Great people in the service dept. In and with personal care.
7/29/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.
KINSTON, NC
Paula M|2013 Chevrolet Equinox
Confirmed Service Customer
8/10/2025
Everything and everyone was awesome
8/11/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
BENSON, NC
Emily B|2015 Buick Encore
Confirmed Service Customer
8/10/2025
Great contact from dealership during the service process and great service.
8/11/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
DUNN, NC
Amanda T|2012 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
Everything was perfect as always.
8/12/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
HOLLY SPRINGS, NC
Tracy D|2025 Chevrolet Suburban
Confirmed Sales Customer
8/13/2025
Very pleased. Everything went smoothly
COLBY MILLER
8/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SELMA, NC
Knut K|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/15/2025
This dealership always fits our vehicles in when we need them serviced. They always do a good job.
8/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
FUQUAY VARINA, NC
Joel B|2020 Chevrolet Trax
Confirmed Service Customer
8/21/2025
Julia provided excellent customer service and provided realistic expectations. All work was performed as requested.
8/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LILLINGTON, NC
Linda H|2025 Chevrolet Traverse
Confirmed Service Customer
8/13/2025
I appreciated the call to do the service and the fact that they worked with me on my schedule.
8/14/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DUNN, NC
Jody M|2018 Chevrolet Suburban
Confirmed Service Customer
8/14/2025
My new brakes (which costs me over $1,000.00) are still squealing enough to embarass me. The people at the dealership just say it is because of the pad material. Nobody else who I am aware of has the same issue.
8/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ANGIER, NC
Thomas B|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
Very easy fast and professional
THOMAS TATE
8/22/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LILLINGTON, NC
Rickey C|2018 Chevrolet Colorado
Confirmed Service Customer
8/21/2025
Everyone was helpful and kept me updated.
8/22/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ANGIER, NC
Charles W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/23/2025
John Hiester Chevrolet in Lillington, NC, staff always does a great job in servicing my vehicle and taking care of any problems that come up.
8/24/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at John Hiester Chevrolet of Lillington, LLC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LILLINGTON, NC
Frances H|2021 Chevrolet Equinox
Confirmed Service Customer
8/25/2025
Tried to charge more than quoted price. Service person agreed to come down to quoted price.
8/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ANGIER, NC
Kobe D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/1/2025
I loved my salesman! He did a fantastic job about tying to help me at an efficient rate, however I have two complaints. One I didn’t get the 0% for the first 36 months like what I wanted, even though I had a 730. Two my salesman didn’t get the truck prepped while I was talking to finance so I had to wait there an additional hour.
GARY HAMILTON
9/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT BRAGG, NC
Karen K|2017 Buick Encore
Confirmed Service Customer
8/25/2025
My car was serviced and requested repairs made in a timely manner. Great and friendly customer service.
8/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SANFORD, NC
Dakota B|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
8/25/2025
Dakota was great
DAKOTA BAILEY
8/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FUQUAY VARINA, NC
Ronald R|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/27/2025
Good
8/19/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ERWIN, NC
Candice M|2022 Chevrolet Tahoe
Confirmed Service Customer
8/27/2025
Great service
8/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LILLINGTON, NC
Brandon A|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/27/2025
Ive had shaking in the front end of my truck. It started back a few months ago when I replaced the tires. I brought it in to address the issue and was recommended to change out the calipers, breaks and to resurface the rotors. I did all that and still have the issue. I brought my truck back in last week to deal with the same issue and I asked them to look deeper and see what could possibly be causing the issue. I dont believe anyone took my concern seriously. I was told they resurfaced my rotors and didn't do it correctly the first time. They did another round on the rotors and gave my truck back and said it's good. I left the dealership that day and noticed it was still shaking in the front but not as bad. Same as last time. This will progress again and I would like if someone at the dealership would listen to my concern next time I bring my truck in. Im pretty sure something else is causing my front end to shake besides the breaking system
8/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BUNN LEVEL, NC
Jonathan D|2026 Chevrolet Traverse
Confirmed Sales Customer
9/1/2025
Everyone was nice and it was a smooth experience buying the vehicle
PEYTON BAILEY
9/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AUTRYVILLE, NC
James A|2019 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
Everyone was very helpful and supportive.
9/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
Joseph C|2026 Chevrolet Corvette
Confirmed Sales Customer
9/1/2025
Friendly Professionals; a Team of excellence here at John Hiester…. Very reasonable and definitely a team that appreciates its customers! My sales representative Mr. Colby was certainly on point and the Financial manager wow sharp and very positive definitely has great customer relation skills. John Hiester Car Dealership Manager superb manager help make my sale a very smooth and definitely a fair one !! Thank you Team Hiester of Lillington of North Carolina !
COLBY MILLER
9/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COLUMBIA, SC
William B|2018 Chevrolet Equinox
Confirmed Service Customer
9/2/2025
Great timely service!!!
9/3/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LILLINGTON, NC
Anthony T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/9/2025
Colby was very professional. The lease deal was very fair. The team was eager to make me a customer. I’m very pleased.
COLBY MILLER
9/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle, Anthony! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at John Hiester Chevrolet of Lillington, LLC!
FUQUAY VARINA, NC
Dennis M|2013 Chevrolet Corvette
Confirmed Service Customer
9/11/2025
Took my 19000 mile 2013 Corvette Grand Sport JUST for an oil change. I cannot believe I 'fell' for an Up Charge item. Tech advised an injector cleaning should be done @15000 mi- 15000 mi occurred 6 yr ago! -- The owner manual does NOt mention this ..hmm? (11-3) Anyway, I heard my car screaming from 50 yards away. The tech was throttling the car to ReD Line, he said had too for the procedure, this after 3 hrs!. I Stopped The procedure -- THAT didn't need to be done anyway.. 1/4 tank of gas was consumed Sitting IN the Shop!.. 1/4 Sitting STill! I cannot believe I fell for that upcharge .... To make matter WoRse the car.. my beautiful 19k mile Grand Sport drives like it has a 4 cylinder engine.. It used to be a 440 hp beast and its All My Fault.. I am taking the Grand Sport to a Corvette Specialist in Shallotte N.C. to try and re sequence the injectors @ what Cost it yet to be determined
9/12/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
LILLINGTON, NC
James C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Had my transmission serviced part of the 75,000 mile service. It was completely done in a reasonable time.
9/16/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
BENSON, NC
Nicholas W|2017 Chevrolet Malibu
Confirmed Service Customer
9/23/2025
Always friendly
9/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WEST END, NC
Frederick F|2025 Chevrolet Traverse
Confirmed Service Customer
9/26/2025
Bobby Olive and Julia Gilbert, both in the service department, are absolutely the best at what they each do!
9/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ELIZABETHTOWN, NC
Michael P|2011 Chevrolet Silverado
Confirmed Service Customer
9/7/2025
Service was excellent as usually, biggest problem was trying to get someone to answer in service dept. Too busy. Also, pricing too high for some services, but I got part numbers and got work done for 50% less on one service and did my own service on other with a $15 part from Amazon and saved $435 over dealership service.
9/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CARTHAGE, NC
John H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/8/2025
No issues
9/9/2025
Thank you so much for choosing John Hiester Chevrolet of Lillington, LLC. We truly appreciate your support and look forward to assisting you next time!
GARNER, NC
Carol J|2022 Chevrolet Trax
Confirmed Service Customer
9/17/2025
Was told the part needed for my car is not in stock. I am to be notified when it is in.
9/18/2025
Thank you for your patience as we wait for the part to arrive—we know that’s never ideal, but we’ll keep you updated and make sure your vehicle is taken care of as soon as possible. Your understanding means a lot to us!
DUNN, NC
Robert S|2024 Chevrolet Equinox
Confirmed Service Customer
9/21/2025
Straight to the point. Well done.
9/22/2025
Thank you for your straightforward feedback! We’re happy everything was handled directly and well. Please don’t hesitate to reach out if there’s anything additional we can do for you—we’re always here to assist.
ANGIER, NC
Andrew S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/23/2025
I went for a state inspection & to adjust my headlights. The service center was busy so a proper headlight adjustment couldnt be made; however, the technician showed me how to do it & I was able to get them straight later that evening.
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
Teresa T|2023 Chevrolet Traverse
Confirmed Service Customer
9/27/2025
As always they are welcoming, fast and do quality work.
9/28/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon! Please don't hesitate to reach out to us if there's anything more we can do!
FAYETTEVILLE, NC
Mark H|2023 GMC Terrain
Confirmed Service Customer
9/29/2025
Friendly towards my wife and provided more detail about the problem.
10/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANFORD, NC
Steve S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/6/2025
great had a 9am appointment and was early and my truck went into the shop i believe 8:40 am i hope that when cashing out you offered me many discounts and im a senior citizen as well
10/8/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FAYETTEVILLE, NC
Charles W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/6/2025
Very friendly and knowledgeable. Did the job in a timely manner
10/8/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LILLINGTON, NC
Lendell S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/6/2025
Excellent customer service
10/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
KINSTON, NC
Tevin G|2017 Chevrolet Impala
Confirmed Service Customer
10/8/2025
From the time you walked in the service department everyone was so friendly and helpful attending to the customers needs.
10/9/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SPRING LAKE, NC
John P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
Professional customer reps, timely and attention to detail service, great experience all around.
10/10/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
Lillington, NC
Ricky N|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/17/2025
Fast service! Customer service was fantastic!
10/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LINDEN, NC
Jim G|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/18/2025
Did you know that people can get a 10 minute oil change at many places?! It took the dealership 1hour and 35 minutes. I run a farm and do not have that kind of time for an oil change. Jennifer (service advisor) was very nice and did a good job but I was not offered a chance, nor did I know it was going to be done until until I received a text from Jenifer, to opt out of a multi point inspection. I also did not receive a summary of each inspection that was conducted. (Jennifer did tell me that I needed 2 air filters). I also think that it is low class for a large, 3 dealer corporation to pass on credit card charges. Is it worth upsetting customers to make (or not lose) $3 on a $100 bill. It sounds cheap to me. Needless to say, I won't be back.
10/20/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LILLINGTON, NC
Anthony P|2014 Chevrolet Captiva Sport
Confirmed Service Customer
10/20/2025
No comment
10/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CLAYTON, NC
Monte S|2018 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Quick courteous service
10/9/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SALEMBURG, NC
Roger K|2024 Chevrolet Colorado
Confirmed Service Customer
10/15/2025
Friendly service
10/16/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LAKE MARY, FL
Ronald R|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/15/2025
Very friendly
10/16/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ERWIN, NC
Brandon P|2026 Chevrolet Traverse
Confirmed Sales Customer
10/15/2025
Stopped in just looking at vehicles while traveling to another dealership to check out a Tahoe we were eyeing. Ended up coming back to the dealership because we couldn’t pass up on the Chevrolet Traverse. Overall, the experience was great and Colby was easy to deal with.
COLBY MILLER
10/16/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
DUNN, NC
Kevin P|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/17/2025
Helpful and fast
10/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BENSON, NC
Mathew A|2025 Chevrolet Tahoe
Confirmed Service Customer
10/18/2025
As expected. Good service
10/19/2025
We’re happy your visit delivered exactly what you expected — good, dependable service that keeps everything running right. That steady consistency is what we strive for every single time.
APEX, NC
Melvin W|2026 Chevrolet Colorado
Confirmed Sales Customer
10/22/2025
The salesman (TJ) was very helpful and knowledgeable about the vehicle and explained how everything works
THOMAS TATE
10/23/2025
TJ will be thrilled to hear your kind words! Providing helpful, knowledgeable guidance about your vehicle is exactly what we strive for. We look forward to delivering the same attentive service whenever you visit next.
ANGIER, NC
Edward H|2021 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
The service work was done quickly and completely the first time. My expectations were met.
10/25/2025
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FUQUAY VARINA, NC
Ronald T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
Original bill was $350 over what I was quoted and had to turn around after I left because of a of a bad spark plug was installed.
10/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BROADWAY, NC
Andrew S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/26/2025
I came in for my 10k mile service. I was in/out in @ 1.5 hours. Everything went fine & I had no problems.
10/27/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ANGIER, NC
Franco Neman J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/29/2025
Overall a great ex
COLBY MILLER
10/30/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ROYAL PALM BEACH, FL
Levi H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/29/2025
Service was performed quick and efficiently.
10/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Fuquay varina, NC
Sharon B|2021 Chevrolet Suburban
Confirmed Service Customer
10/29/2025
Excellent customer service. Everyone was so professional.
10/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LILLINGTON, NC
Johnny M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/30/2025
Oil change and tire rotation completed. Took approximately 90 minutes. The additional task that I asked for regarding my installed tonneau cover was not completed. When I purchased the tonneau cover all the buckles for securing it when opened were not installed. I was not aware until I opened the cover to haul some items. I purchased the missing part from the company that made the tonneau cover buckle and brought it with me to be installed. The service department did not use the correct screw (use ones that were to short) and the buckle came off. Had to modify some I had on hand and install myself so the cover can be properly secured when opened all the way up.
10/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SANFORD, NC
Louis H|2024 Chevrolet Malibu
Confirmed Service Customer
10/31/2025
The service was great, and the customer service people were well mannered.
11/1/2025
We appreciate your kind words about our great service and courteous team! Our goal is to make every visit as pleasant as possible. Wishing you a fantastic day and smooth driving ahead!
FAYETVILLE, NC
Sterling M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/2/2025
Very professional job.
11/3/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FAYETTEVILLE, NC
Jennifer H|2025 Chevrolet Trax
Confirmed Service Customer
11/3/2025
Nice friendly staff
11/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FAIRMONT, NC
Daniel L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
Was perfect just a very long day to complete the process.
COLBY MILLER
10/23/2025
We’re glad everything was perfect, even if it was a long day! Your patience means a lot, and we’ll continue striving to make every visit as smooth and efficient as possible in the future.
ANGIER, NC
Tami S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/23/2025
Excellent customer service. Made purchasing my new vehicle very easy!
COLBY MILLER
10/25/2025
Wow, we're glad you had such a wonderful experience with us! Your great feedback truly made our day! Congratulations on your new vehicle, Tami! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAY VARINA, NC
James L|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/27/2025
Timely service and friendly staff with great inventory and prices. Well worth the short commute from Fayetteville or Moore County Metropolitans to engage with a more trust worthy consumer friendly establishment.
COLBY MILLER
10/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CAMERON, NC
James P|2025 Chevrolet Equinox
Confirmed Sales Customer
10/29/2025
Buying process was so organized and easy. Everything was done step by step with everyone involved knowing what to do while keeping the customer informed at all times. Salesperson got me the car I wanted. He was courteous at all times being very careful to listen to my wants and needs in a vehicle. Never overbearing but helpful.
COLBY MILLER
10/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LILLINGTON, NC
Jeffery S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Excellent job
10/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
KINSTON, NC
Theresa H|2020 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
No
11/4/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PINK HILL, NC
Jennifer B|2025 Chevrolet Trax
Confirmed Service Customer
11/5/2025
Great service
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BUNNLEVEL, NC
Ernest W|2021 Chevrolet Blazer
Confirmed Service Customer
11/7/2025
When I called for an appointment for an oil change and tire rotation, I was able to get in the very next day. When I arrived, Jennifer took me in right away.
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SPRING LAKE, NC
Alan B|2022 Chevrolet Tahoe
Confirmed Service Customer
11/7/2025
Wonderful service. Great Vallet from my work. Thank you
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FUQUAY VARINA, NC
Kimberly B|2021 Chevrolet Tahoe
Confirmed Service Customer
11/9/2025
Great customer service
11/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon! We hope you have a great day!
ERWIN, NC
Garry G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Friendly experience and always kept up to date
11/13/2025
We’re so glad your experience was friendly and that you felt well-informed throughout the process! Communication is a big part of how we support our guests, and we look forward to welcoming you again on your next visit with the same attentive service.
LILLINGTON, NC
Michael M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/13/2025
Clean, friendly service. Very knowledgeable about the issue and service of my vehicle.
11/14/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SPRING LAKE, NC
Edin D|2025 Chevrolet Silverado EV
Confirmed Sales Customer
11/14/2025
Excellent customer service and sales process was smooth.
JEFFERY SULLIVAN
11/15/2025
Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at John Hiester Chevrolet of Lillington, LLC!
FORT MILL, SC
Linda H|2025 Chevrolet Traverse
Confirmed Service Customer
11/16/2025
Good
11/17/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DUNN, NC
Eddie S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/17/2025
No issues.
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CLINTON, NC
Douglas H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/19/2025
Fast and easy
GARY HAMILTON
11/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CARTHAGE, NC
Susan P|2025 Chevrolet Trax
Confirmed Service Customer
11/21/2025
I was taken in on time and my oil change was done quickly. In and out in 30 minutes!
11/22/2025
We're glad everything was completed quickly and to your satisfaction! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, John Hiester Chevrolet of Lillington, LLC
FUQUAY VARINA, NC
James C|2025 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
Was a great experience. Everyone was very friendly.
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAMERON, NC
James S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/10/2025
service was great, time frame was great, and a very helpful, and a very nice receptionist.
11/10/2025
We’re so glad to hear that your service visit went smoothly and that our receptionist made such a positive impression! Great service starts with friendly faces and efficient timing — and it’s wonderful to know you experienced both. We look forward to welcoming you back with the same helpful care next time!
WILLOW SPRING, NC
Robert H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
It’s always a pleasure when I visit the service department thanks to Ms. Jennifer Branthoover. Jennifer is always insightful and helpful. She always has a great attitude with any questions or issues. The sales department could learn from her.
11/13/2025
Thank you for sharing such kind words about Jennifer! We're glad to hear her insight and positive attitude make every visit a pleasure. Team members like her truly set the tone. We look forward to welcoming you back for the same warm, attentive care!
EASTOVER, NC
James S|2026 Chevrolet Trax
Confirmed Sales Customer
11/13/2025
Mark and Will were great to work with. They were flexible and made our sale painless.
MARK HENDERSON
11/14/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SANFORD, NC
Kenneth B|2025 Chevrolet Traverse
Confirmed Sales Customer
11/13/2025
Mark Henderson assisted us and was able to give us what we asked for.
MARK HENDERSON
11/14/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WADE, NC
Scott C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Tim and Bobby are awesome. Kept me informed and fixed the issue.
11/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LILLINGTON, NC
James R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/19/2025
👍
11/20/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FAYETTEVILLE, NC
James W|2016 Chevrolet Corvette
Confirmed Service Customer
11/21/2025
Great customer service from my service advisor.
11/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FUQUAY, NC
Cristen K|2025 Chevrolet Equinox
Confirmed Sales Customer
11/28/2025
Thank you for not being pushy
COLBY MILLER
11/29/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
SPRING LAKE, NC
Maria J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/24/2025
Great customer service
GARY HAMILTON
11/25/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ANGIER, NC
James J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/27/2025
Tech could not feel the obvious slipping in the transmission so no fixing before the warranty runs out. No vehicles available for test driving or repairs.
11/28/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SPRING LAKE, NC
Theresa G|2017 Chevrolet Impala
Confirmed Service Customer
11/30/2025
I always have excellent customer service at John Heister in Lillington. I have been going to them for many years. The service department section is excellent . They are like family to me. Always happy to see them. I am always met with a smile. they always take care of me by going above and beyond to make sure I am good. They are very professional and you can just tell they like/love their job and taking care of people i Love , love , love this dealership ❤️❤️❤️❤️❤️❤️. Service department, thank you for all you do. Teresa
12/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LILLINGTON, NC
Tamera L|2019 Chevrolet Equinox
Confirmed Service Customer
11/30/2025
Always professional and in and out with little wait time.
12/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LILLINGTON, NC
Frederick P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/2/2025
Quick efficient
12/3/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ERWIN, NC
Roger K|2024 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
Friendly and timely
12/5/2025
Hi, thank you for taking the time to leave a review for us at John Hiester Chevrolet of Lillington, LLC! We're looking forward to your next visit!
LAKE MARY, FL
Crystal S|2016 Chevrolet Cruze
Confirmed Service Customer
12/5/2025
Everyone was very nice and helpful.
12/6/2025
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
ANGIER, NC
Spencer De D|2018 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/5/2025
Reps was very helpful answered all my questions and gave the best quote possible for my vehicle thank you its always a pleasure
12/6/2025
Hi, we're happy you found our staff to be so supportive during your experience here at John Hiester Chevrolet of Lillington, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BUNNLEVEL, NC
Barry M|2017 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
I feel my experience could have been better if, I could have gotten my truck fixed before I purchased a new set of tires.
12/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SANFORD, NC
Kelly H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/8/2025
Our overall experience was excellent. Friendly and efficient customer service.
MARIA DIAZ BENAVIDES
12/9/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GODWIN, NC
Charles E|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/9/2025
Outstanding customer service, quick turnaround time, attention to detail and excellent price
12/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RAEFORD, NC
Terry M|2017 Chevrolet Colorado
Confirmed Service Customer
12/9/2025
I felt that the cost of a rear end rebuild was somewhat high at $3,900. The Colorado only has 45,691 miles and missed the extended guarantee by four months; I felt there should have been a discount for mileage. However your service advisor Tim Plumley was excellent.
12/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LILLINGTON, NC
Robert Y|2026 Chevrolet Traverse
Confirmed Sales Customer
12/10/2025
Grade B+. My wife and I traded our 2025 vehicle with less than 7,500 miles. My experience went well. Mr. Tate was helpful. When I brought it to light that the vehicle had the wrong tag on it. He made no excuses. He took care of it and ensured us the correct label for the vehicle features showed the correct price. He answered the questions that needed to be answered, which made us feel comfortable. Mr. Dewitt was great. He walked out of his office in the cold to negotiate a better deal for me to get the numbers where I wanted to do business. He was so confident; we were told to put our things in the new vehicle. I would recommend this place 10 out of 10.
THOMAS TATE
12/11/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
CAMERON, NC
Timothy C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/10/2025
WOULD HAD LIKED MY NEW TRUCK CLEANED ON OUTSIDE. I KNOW THE WEATHER WAS BAD BUT FELT THEY SHOULD HAD GIVEN ME ANOTHER DAY TO RETURN. ALSO, THEY LEFT THE OTHERS DEALER NAME ON MY TRUCK WHICH I DIDN'T LIKE. I DO NOT LIKE POWER SWAIN CHEVROLET BECAUSE OF A BAD EXPERIENCE WITH SERVICE DEPARTMENT.
JEFFERY SULLIVAN
12/12/2025
Our team has acknowledged this review.
ROSEBORO, NC
Rickey C|2018 Chevrolet Colorado
Confirmed Service Customer
12/2/2025
Everyone did a great job, especially the mechanic, that took the time to explain and show me everything he did and recommend additional repairs. Also a big thank you to my service advisor, Stephanie.
12/3/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ANGIER, NC
Susan D|2023 Chevrolet Traverse
Confirmed Service Customer
12/4/2025
As always it was wonderful. The lady in the service department was so nice and pleasant and went above and beyond to help me
12/5/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
LILLINGTON, NC
Wade G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/5/2025
Excellent
12/6/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
BROADWAY, NC
Mesha J|2015 Chevrolet Camaro
Confirmed Service Customer
12/7/2025
It was good
12/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FAYETTEVILLE, NC
Jody B|2025 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
Great
12/9/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BENSON, NC
David M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
The service manager fixed the issue ie oil hand print on the hood after oil change and the machine not working to do inspection. He had my vehicle washed for no charge and got it back in a fast time.
12/16/2025
Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SPRING LAKE, NC
Larry J|2021 Chevrolet Camaro
Confirmed Service Customer
12/17/2025
You guys always look after my car well and always make sure I’m saving money while also taking care of any car needs!
12/18/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FUQUAY VARINA, NC
Rickey C|2018 Chevrolet Colorado
Confirmed Service Customer
12/19/2025
Heister Team, did a great job.👍
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ANGIER, NC
Frederick F|2025 Chevrolet Traverse
Confirmed Service Customer
12/22/2025
Prompt, friendly yet professional service. We Love Hiester in Lillington. Highly recommend.
12/23/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ELIZABETHTOWN, NC
Timothy H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/10/2025
Everything went well
JEFFERY SULLIVAN
12/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FAYETTEVILLE, NC
Michael S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/11/2025
Tell mom my appointment got messed up and they didn’t have it in their system, but got me in quickly and serviced my truck. Very happy with the performance.
12/12/2025
Hi, we're so happy we were able to help you out! Thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
DUNN, NC
Lisa J|2017 Chevrolet Tahoe
Confirmed Service Customer
12/14/2025
Enjoyable
12/15/2025
Hi there, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
WILLOW SPRING, NC
Stanley W|2018 Chevrolet Colorado
Confirmed Service Customer
12/15/2025
Picked up my truck, inspected and returned to me in a very timely manner. Worked great for me since I'm limited on getting out due to health issues.
12/16/2025
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please don't hesitate to reach out!
FUQUAY VARINA, NC
Mark H|2023 GMC Terrain
Confirmed Service Customer
12/16/2025
The experience was exceptional and rewarding. They repaired my vehicle and informed me of every detail of the repair. Thank you so much.
12/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANFORD, NC
Andrew G|2023 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
Nice clean place, quick and professional service,
12/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, John Hiester Chevrolet of Lillington, LLC
FUQUAY VARINA, NC
Denise M|2024 Buick Encore GX
Confirmed Service Customer
12/23/2025
Na
12/24/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LILLINGTON, NC
Alexander F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/26/2025
They handled everything I needed done. My advisor Stephanie was a dream
12/27/2025
We appreciate this wonderful feedback. It’s great to hear Stephanie took such great care of you and made the process seamless. We’re grateful for your trust.
LILLINGTON, NC
William D|2026 Chevrolet Colorado
Confirmed Sales Customer
12/29/2025
Great
JEREMY GREENE
12/30/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DUNN, NC
Joseph M|2018 Chevrolet Traverse
Confirmed Service Customer
12/23/2025
just excellent service as always... i need a lot of things done to my 2018 traverse...95k miles.... can't afford them...but i had to get an oil change. i sooo so bad want a 2026 suburban RST in red with the 6.2L (with hopefully no engine issues)... but definitely can't afford that one!! merry christmas; happy new year to everyone there!!
12/24/2025
Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at John Hiester Chevrolet of Lillington, LLC!
BUNNLEVEL, NC
Vickie J|2020 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
Great experience. Quick service and explanation of issues.
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WILLOW SPRING, NC
Richard G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/1/2026
Appreciated the salesmen even if was fairly new in car business
ERIC AVERY
1/2/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ERWIN, NC
Matt D|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/2/2026
Great job!
1/3/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
fuquay varina, NC
Frederick F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
John and Tim were absolutely awesome!
1/6/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LILLINGTON, NC
Knut K|2024 Chevrolet Trax
Confirmed Service Customer
1/7/2026
This dealership’s service department always does a good job on all our family’s vehicles.
1/8/2026
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
FUQUAY VARINA, NC
Sheila W|2026 Chevrolet Traverse
Confirmed Sales Customer
1/9/2026
Very happy with the salesman I had. Colby Miller made sure he went over every detail about the vehicle I was buying, He was very helpful through the whole process. I would recommend Colby 100% to anyone looking to buy a new vehicle. Thanks Colby! Love my New Traverse
COLBY MILLER
1/10/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ERWIN, NC
Jason L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/15/2026
Very friendly service and services are quick. Evey question I had was answered nicely and politely. I would definitely recommend to anyone.
1/16/2026
Thank you for the friendly and thoughtful review. We’re glad your questions were answered clearly and your service was quick and pleasant. We appreciate the recommendation and look forward to serving you again.
LILLINGTON, NC
Ernest W|2021 Chevrolet Blazer
Confirmed Service Customer
1/5/2026
Went right to the problem. This recent cold weather took my battery. After testing it, it was bad. And was replaced right away.
1/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SPRING LAKE, NC
Lillian B|2025 Chevrolet Trax
Confirmed Service Customer
1/7/2026
Always excellent service provided to me from the crew at John Hiester Chevrolet of Lillington!
1/7/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
ERWIN, NC
Trevor J|2021 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
As always, great customer service
1/7/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
LILLINGTON, NC
Keith R|2021 Chevrolet Corvette
Confirmed Service Customer
1/9/2026
This is the best dealership I have ever worked with. They do a great job working on my C8 corvette. I also had the pleasure to meet the man himself John Heister and what a class act of a guy. I would recommend this dealership to anyone.
1/10/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SANFORD, NC
Emilio L|2024 Chevrolet Blazer EV
Confirmed Service Customer
1/9/2026
Fast and courteous service.
1/10/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
Fuquay Varina, NC
Deborah G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
So easy to call and set up service . Jennifer is always so nice & helpful !
1/13/2026
Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LILLINGTON, NC
Aaron C|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/15/2026
Everything was done and completed for my oil change in a quick and timely manner.
1/16/2026
Thank you for the positive and efficient review about your oil change. We’re happy everything was completed quickly and right on time. We appreciate your visit and look forward to seeing you again.
FUQUAY VARINA, NC
Charles W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/16/2026
The service team meet me with friendly smiles and a caring attitude towards taking care of my service needs.
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LILLINGTON, NC
Ernest W|2021 Chevrolet Blazer
Confirmed Service Customer
1/19/2026
They were quicker than expected on the work They did. Im very happy with the service at Hiester Chevrolet!
1/21/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SPRING LAKE, NC
Tony C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/17/2026
No problems with service.
1/18/2026
We appreciate your straightforward and positive review. It’s great to know everything went smoothly, and we look forward to assisting you next time.
FAYETTEVILLE, NC
Gregory H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
The intake process was smooth and the service did not take a long time to complete. HOWEVER! The service representative who checked me out (a mature male) left me with a bad taste in my mouth from a customer service perspective. He raised the issue of a 100,000 mil service, and I requested a list of what needed to be done. He proceeded to write 4 cost numbers on my receipt. I had to ask what those were for, his response was writing some categories over each price tag were very generic in nature. I GO BACK TO MY ORIGINAL REQUEST. And asked for a detailed list, at which time I got a snooty attitude from him bordering on combative. BOTTOM LINE IS I STILL DID NOT GET A DETAILED LIST OF THINGS THAT WOULD BE DONE. IMPORTANT TO ME DUE TO THE OVER $1500 PRICE TAG. I use your dealership mainly for convenience purposes. I believe this kind of customer service is unwarranted and may influence my decisions for future maintenance needs. Thank you.
1/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LILLINGTON, NC