Our Reviews
Sterling M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/20/2026
I had a very pleasant experience at John Hiester Chevrolet. Everyone was professional and courteous. The service was fast and of good quality.
3/21/2026
We truly appreciate your kind and positive feedback! We're glad you experienced professional, courteous, and efficient service. We look forward to welcoming you back again soon!
FAYETTEVILLE, NC
Paula M|2013 Chevrolet Equinox
Confirmed Service Customer
8/10/2025
Everything and everyone was awesome
8/11/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
BENSON, NC
Knut K|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/15/2025
This dealership always fits our vehicles in when we need them serviced. They always do a good job.
8/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
FUQUAY VARINA, NC
Kimberly P|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
Always friendly and do not pressure you. Great to work with
DAKOTA BAILEY
8/5/2025
We love hearing that you felt welcomed and never pressured—it's the kind of environment we work hard to create! Thanks for being part of our community, where trust and kindness always come standard.
ANGIER, NC
Jerry A|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
Good people treat you like their own
THOMAS TATE
8/5/2025
There’s no better compliment than feeling like family—thank you! We believe good service begins with good people, and we’re honored to be your trusted team who treats you just like one of our own.
LILLINGTON, NC
Mary S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
SALESMAN SULLY SULLIVAN VERY NICE AND KNOWLEDGABLE ABOUT THE VEHICLE I WAS BUYING WOULD DEFINITELY RECOMMEND HIM TO ANYONE I KNEW LOOKING FOR A CAR
JEFFERY SULLIVAN
8/5/2025
Sully is truly one of a kind, and we’re so glad he made a strong impression! His product knowledge and friendly attitude are what set the tone for great buying experiences. We appreciate your recommendation—and Sully will be ready to help anyone you send his way!
LILLINGTON, NC
Rickey C|2018 Chevrolet Colorado
Confirmed Service Customer
8/21/2025
Everyone was helpful and kept me updated.
8/22/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ANGIER, NC
Candice M|2022 Chevrolet Tahoe
Confirmed Service Customer
8/27/2025
Great service
8/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LILLINGTON, NC
Brandon A|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/27/2025
Ive had shaking in the front end of my truck. It started back a few months ago when I replaced the tires. I brought it in to address the issue and was recommended to change out the calipers, breaks and to resurface the rotors. I did all that and still have the issue. I brought my truck back in last week to deal with the same issue and I asked them to look deeper and see what could possibly be causing the issue. I dont believe anyone took my concern seriously. I was told they resurfaced my rotors and didn't do it correctly the first time. They did another round on the rotors and gave my truck back and said it's good. I left the dealership that day and noticed it was still shaking in the front but not as bad. Same as last time. This will progress again and I would like if someone at the dealership would listen to my concern next time I bring my truck in. Im pretty sure something else is causing my front end to shake besides the breaking system
8/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BUNN LEVEL, NC
Jeffery S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/28/2025
Great people in the service dept. In and with personal care.
7/29/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.
KINSTON, NC
Ronald R|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/27/2025
Good
8/19/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ERWIN, NC
James C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Had my transmission serviced part of the 75,000 mile service. It was completely done in a reasonable time.
9/16/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
BENSON, NC
Robert S|2024 Chevrolet Equinox
Confirmed Service Customer
9/21/2025
Straight to the point. Well done.
9/22/2025
Thank you for your straightforward feedback! We’re happy everything was handled directly and well. Please don’t hesitate to reach out if there’s anything additional we can do for you—we’re always here to assist.
ANGIER, NC
Jonathan D|2026 Chevrolet Traverse
Confirmed Sales Customer
9/1/2025
Everyone was nice and it was a smooth experience buying the vehicle
PEYTON BAILEY
9/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AUTRYVILLE, NC
James A|2019 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
Everyone was very helpful and supportive.
9/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
Joseph C|2026 Chevrolet Corvette
Confirmed Sales Customer
9/1/2025
Friendly Professionals; a Team of excellence here at John Hiester…. Very reasonable and definitely a team that appreciates its customers! My sales representative Mr. Colby was certainly on point and the Financial manager wow sharp and very positive definitely has great customer relation skills. John Hiester Car Dealership Manager superb manager help make my sale a very smooth and definitely a fair one !! Thank you Team Hiester of Lillington of North Carolina !
COLBY MILLER
9/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COLUMBIA, SC
Anthony T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/9/2025
Colby was very professional. The lease deal was very fair. The team was eager to make me a customer. I’m very pleased.
COLBY MILLER
9/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle, Anthony! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at John Hiester Chevrolet of Lillington, LLC!
FUQUAY VARINA, NC
Carol J|2022 Chevrolet Trax
Confirmed Service Customer
9/17/2025
Was told the part needed for my car is not in stock. I am to be notified when it is in.
9/18/2025
Thank you for your patience as we wait for the part to arrive—we know that’s never ideal, but we’ll keep you updated and make sure your vehicle is taken care of as soon as possible. Your understanding means a lot to us!
DUNN, NC
Nicholas W|2017 Chevrolet Malibu
Confirmed Service Customer
9/23/2025
Always friendly
9/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WEST END, NC
Charles W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/6/2025
Very friendly and knowledgeable. Did the job in a timely manner
10/8/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LILLINGTON, NC
Lendell S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/6/2025
Excellent customer service
10/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
KINSTON, NC
Joel B|2020 Chevrolet Trax
Confirmed Service Customer
8/21/2025
Julia provided excellent customer service and provided realistic expectations. All work was performed as requested.
8/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LILLINGTON, NC
Karen K|2017 Buick Encore
Confirmed Service Customer
8/25/2025
My car was serviced and requested repairs made in a timely manner. Great and friendly customer service.
8/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SANFORD, NC
Dakota B|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
8/25/2025
Dakota was great
DAKOTA BAILEY
8/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FUQUAY VARINA, NC
Michael P|2011 Chevrolet Silverado
Confirmed Service Customer
9/7/2025
Service was excellent as usually, biggest problem was trying to get someone to answer in service dept. Too busy. Also, pricing too high for some services, but I got part numbers and got work done for 50% less on one service and did my own service on other with a $15 part from Amazon and saved $435 over dealership service.
9/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CARTHAGE, NC
Dennis M|2013 Chevrolet Corvette
Confirmed Service Customer
9/11/2025
Took my 19000 mile 2013 Corvette Grand Sport JUST for an oil change. I cannot believe I 'fell' for an Up Charge item. Tech advised an injector cleaning should be done @15000 mi- 15000 mi occurred 6 yr ago! -- The owner manual does NOt mention this ..hmm? (11-3) Anyway, I heard my car screaming from 50 yards away. The tech was throttling the car to ReD Line, he said had too for the procedure, this after 3 hrs!. I Stopped The procedure -- THAT didn't need to be done anyway.. 1/4 tank of gas was consumed Sitting IN the Shop!.. 1/4 Sitting STill! I cannot believe I fell for that upcharge .... To make matter WoRse the car.. my beautiful 19k mile Grand Sport drives like it has a 4 cylinder engine.. It used to be a 440 hp beast and its All My Fault.. I am taking the Grand Sport to a Corvette Specialist in Shallotte N.C. to try and re sequence the injectors @ what Cost it yet to be determined
9/12/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
LILLINGTON, NC
Tevin G|2017 Chevrolet Impala
Confirmed Service Customer
10/8/2025
From the time you walked in the service department everyone was so friendly and helpful attending to the customers needs.
10/9/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SPRING LAKE, NC
Amanda T|2012 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
Everything was perfect as always.
8/12/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
HOLLY SPRINGS, NC
Kobe D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/1/2025
I loved my salesman! He did a fantastic job about tying to help me at an efficient rate, however I have two complaints. One I didn’t get the 0% for the first 36 months like what I wanted, even though I had a 730. Two my salesman didn’t get the truck prepped while I was talking to finance so I had to wait there an additional hour.
GARY HAMILTON
9/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT BRAGG, NC
John H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/8/2025
No issues
9/9/2025
Thank you so much for choosing John Hiester Chevrolet of Lillington, LLC. We truly appreciate your support and look forward to assisting you next time!
GARNER, NC
Andrew S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/23/2025
I went for a state inspection & to adjust my headlights. The service center was busy so a proper headlight adjustment couldnt be made; however, the technician showed me how to do it & I was able to get them straight later that evening.
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
Mark H|2023 GMC Terrain
Confirmed Service Customer
9/29/2025
Friendly towards my wife and provided more detail about the problem.
10/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANFORD, NC
Monte S|2018 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Quick courteous service
10/9/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SALEMBURG, NC
Linda H|2025 Chevrolet Traverse
Confirmed Service Customer
8/13/2025
I appreciated the call to do the service and the fact that they worked with me on my schedule.
8/14/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DUNN, NC
Jody M|2018 Chevrolet Suburban
Confirmed Service Customer
8/14/2025
My new brakes (which costs me over $1,000.00) are still squealing enough to embarass me. The people at the dealership just say it is because of the pad material. Nobody else who I am aware of has the same issue.
8/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ANGIER, NC
Thomas B|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
Very easy fast and professional
THOMAS TATE
8/22/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LILLINGTON, NC
Frances H|2021 Chevrolet Equinox
Confirmed Service Customer
8/25/2025
Tried to charge more than quoted price. Service person agreed to come down to quoted price.
8/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ANGIER, NC
Mathew A|2025 Chevrolet Tahoe
Confirmed Service Customer
10/18/2025
As expected. Good service
10/19/2025
We’re happy your visit delivered exactly what you expected — good, dependable service that keeps everything running right. That steady consistency is what we strive for every single time.
APEX, NC
Emily B|2015 Buick Encore
Confirmed Service Customer
8/10/2025
Great contact from dealership during the service process and great service.
8/11/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
DUNN, NC
Charles W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/23/2025
John Hiester Chevrolet in Lillington, NC, staff always does a great job in servicing my vehicle and taking care of any problems that come up.
8/24/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at John Hiester Chevrolet of Lillington, LLC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LILLINGTON, NC
William B|2018 Chevrolet Equinox
Confirmed Service Customer
9/2/2025
Great timely service!!!
9/3/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LILLINGTON, NC
Teresa T|2023 Chevrolet Traverse
Confirmed Service Customer
9/27/2025
As always they are welcoming, fast and do quality work.
9/28/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon! Please don't hesitate to reach out to us if there's anything more we can do!
FAYETTEVILLE, NC
Steve S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/6/2025
great had a 9am appointment and was early and my truck went into the shop i believe 8:40 am i hope that when cashing out you offered me many discounts and im a senior citizen as well
10/8/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FAYETTEVILLE, NC
Daniel L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
Was perfect just a very long day to complete the process.
COLBY MILLER
10/23/2025
We’re glad everything was perfect, even if it was a long day! Your patience means a lot, and we’ll continue striving to make every visit as smooth and efficient as possible in the future.
ANGIER, NC
Edward H|2021 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
The service work was done quickly and completely the first time. My expectations were met.
10/25/2025
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FUQUAY VARINA, NC
Ronald T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
Original bill was $350 over what I was quoted and had to turn around after I left because of a of a bad spark plug was installed.
10/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BROADWAY, NC
Tracy D|2025 Chevrolet Suburban
Confirmed Sales Customer
8/13/2025
Very pleased. Everything went smoothly
COLBY MILLER
8/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SELMA, NC
Frederick F|2025 Chevrolet Traverse
Confirmed Service Customer
9/26/2025
Bobby Olive and Julia Gilbert, both in the service department, are absolutely the best at what they each do!
9/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ELIZABETHTOWN, NC
Jim G|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/18/2025
Did you know that people can get a 10 minute oil change at many places?! It took the dealership 1hour and 35 minutes. I run a farm and do not have that kind of time for an oil change. Jennifer (service advisor) was very nice and did a good job but I was not offered a chance, nor did I know it was going to be done until until I received a text from Jenifer, to opt out of a multi point inspection. I also did not receive a summary of each inspection that was conducted. (Jennifer did tell me that I needed 2 air filters). I also think that it is low class for a large, 3 dealer corporation to pass on credit card charges. Is it worth upsetting customers to make (or not lose) $3 on a $100 bill. It sounds cheap to me. Needless to say, I won't be back.
10/20/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LILLINGTON, NC
Franco Neman J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/29/2025
Overall a great ex
COLBY MILLER
10/30/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ROYAL PALM BEACH, FL
Levi H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/29/2025
Service was performed quick and efficiently.
10/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Fuquay varina, NC
Sharon B|2021 Chevrolet Suburban
Confirmed Service Customer
10/29/2025
Excellent customer service. Everyone was so professional.
10/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LILLINGTON, NC
James S|2026 Chevrolet Trax
Confirmed Sales Customer
11/13/2025
Mark and Will were great to work with. They were flexible and made our sale painless.
MARK HENDERSON
11/14/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SANFORD, NC
Roger K|2024 Chevrolet Colorado
Confirmed Service Customer
10/15/2025
Friendly service
10/16/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LAKE MARY, FL
Ronald R|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/15/2025
Very friendly
10/16/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ERWIN, NC
Melvin W|2026 Chevrolet Colorado
Confirmed Sales Customer
10/22/2025
The salesman (TJ) was very helpful and knowledgeable about the vehicle and explained how everything works
THOMAS TATE
10/23/2025
TJ will be thrilled to hear your kind words! Providing helpful, knowledgeable guidance about your vehicle is exactly what we strive for. We look forward to delivering the same attentive service whenever you visit next.
ANGIER, NC
Andrew S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/26/2025
I came in for my 10k mile service. I was in/out in @ 1.5 hours. Everything went fine & I had no problems.
10/27/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ANGIER, NC
Johnny M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/30/2025
Oil change and tire rotation completed. Took approximately 90 minutes. The additional task that I asked for regarding my installed tonneau cover was not completed. When I purchased the tonneau cover all the buckles for securing it when opened were not installed. I was not aware until I opened the cover to haul some items. I purchased the missing part from the company that made the tonneau cover buckle and brought it with me to be installed. The service department did not use the correct screw (use ones that were to short) and the buckle came off. Had to modify some I had on hand and install myself so the cover can be properly secured when opened all the way up.
10/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SANFORD, NC
James S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/10/2025
service was great, time frame was great, and a very helpful, and a very nice receptionist.
11/10/2025
We’re so glad to hear that your service visit went smoothly and that our receptionist made such a positive impression! Great service starts with friendly faces and efficient timing — and it’s wonderful to know you experienced both. We look forward to welcoming you back with the same helpful care next time!
WILLOW SPRING, NC
Robert H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
It’s always a pleasure when I visit the service department thanks to Ms. Jennifer Branthoover. Jennifer is always insightful and helpful. She always has a great attitude with any questions or issues. The sales department could learn from her.
11/13/2025
Thank you for sharing such kind words about Jennifer! We're glad to hear her insight and positive attitude make every visit a pleasure. Team members like her truly set the tone. We look forward to welcoming you back for the same warm, attentive care!
EASTOVER, NC
John P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
Professional customer reps, timely and attention to detail service, great experience all around.
10/10/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
Lillington, NC
Brandon P|2026 Chevrolet Traverse
Confirmed Sales Customer
10/15/2025
Stopped in just looking at vehicles while traveling to another dealership to check out a Tahoe we were eyeing. Ended up coming back to the dealership because we couldn’t pass up on the Chevrolet Traverse. Overall, the experience was great and Colby was easy to deal with.
COLBY MILLER
10/16/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
DUNN, NC
Ricky N|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/17/2025
Fast service! Customer service was fantastic!
10/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LINDEN, NC
Anthony P|2014 Chevrolet Captiva Sport
Confirmed Service Customer
10/20/2025
No comment
10/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CLAYTON, NC
Michael M|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/13/2025
Clean, friendly service. Very knowledgeable about the issue and service of my vehicle.
11/14/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SPRING LAKE, NC
Susan P|2025 Chevrolet Trax
Confirmed Service Customer
11/21/2025
I was taken in on time and my oil change was done quickly. In and out in 30 minutes!
11/22/2025
We're glad everything was completed quickly and to your satisfaction! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, John Hiester Chevrolet of Lillington, LLC
FUQUAY VARINA, NC
Maria J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/24/2025
Great customer service
GARY HAMILTON
11/25/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ANGIER, NC
Theresa G|2017 Chevrolet Impala
Confirmed Service Customer
11/30/2025
I always have excellent customer service at John Heister in Lillington. I have been going to them for many years. The service department section is excellent . They are like family to me. Always happy to see them. I am always met with a smile. they always take care of me by going above and beyond to make sure I am good. They are very professional and you can just tell they like/love their job and taking care of people i Love , love , love this dealership ❤️❤️❤️❤️❤️❤️. Service department, thank you for all you do. Teresa
12/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LILLINGTON, NC
Louis H|2024 Chevrolet Malibu
Confirmed Service Customer
10/31/2025
The service was great, and the customer service people were well mannered.
11/1/2025
We appreciate your kind words about our great service and courteous team! Our goal is to make every visit as pleasant as possible. Wishing you a fantastic day and smooth driving ahead!
FAYETVILLE, NC
Sterling M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/2/2025
Very professional job.
11/3/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FAYETTEVILLE, NC
Jennifer B|2025 Chevrolet Trax
Confirmed Service Customer
11/5/2025
Great service
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BUNNLEVEL, NC
Ernest W|2021 Chevrolet Blazer
Confirmed Service Customer
11/7/2025
When I called for an appointment for an oil change and tire rotation, I was able to get in the very next day. When I arrived, Jennifer took me in right away.
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SPRING LAKE, NC
Kimberly B|2021 Chevrolet Tahoe
Confirmed Service Customer
11/9/2025
Great customer service
11/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon! We hope you have a great day!
ERWIN, NC
Garry G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Friendly experience and always kept up to date
11/13/2025
We’re so glad your experience was friendly and that you felt well-informed throughout the process! Communication is a big part of how we support our guests, and we look forward to welcoming you again on your next visit with the same attentive service.
LILLINGTON, NC
Edin D|2025 Chevrolet Silverado EV
Confirmed Sales Customer
11/14/2025
Excellent customer service and sales process was smooth.
JEFFERY SULLIVAN
11/15/2025
Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at John Hiester Chevrolet of Lillington, LLC!
FORT MILL, SC
James J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/27/2025
Tech could not feel the obvious slipping in the transmission so no fixing before the warranty runs out. No vehicles available for test driving or repairs.
11/28/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SPRING LAKE, NC
Crystal S|2016 Chevrolet Cruze
Confirmed Service Customer
12/5/2025
Everyone was very nice and helpful.
12/6/2025
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
ANGIER, NC
Eddie S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/17/2025
No issues.
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CLINTON, NC
James R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/19/2025
👍
11/20/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FAYETTEVILLE, NC
James W|2016 Chevrolet Corvette
Confirmed Service Customer
11/21/2025
Great customer service from my service advisor.
11/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FUQUAY, NC
Susan D|2023 Chevrolet Traverse
Confirmed Service Customer
12/4/2025
As always it was wonderful. The lady in the service department was so nice and pleasant and went above and beyond to help me
12/5/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
LILLINGTON, NC
Barry M|2017 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
I feel my experience could have been better if, I could have gotten my truck fixed before I purchased a new set of tires.
12/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SANFORD, NC
Kelly H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/8/2025
Our overall experience was excellent. Friendly and efficient customer service.
MARIA DIAZ BENAVIDES
12/9/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GODWIN, NC
Larry J|2021 Chevrolet Camaro
Confirmed Service Customer
12/17/2025
You guys always look after my car well and always make sure I’m saving money while also taking care of any car needs!
12/18/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FUQUAY VARINA, NC
Rickey C|2018 Chevrolet Colorado
Confirmed Service Customer
12/19/2025
Heister Team, did a great job.👍
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ANGIER, NC
Denise M|2024 Buick Encore GX
Confirmed Service Customer
12/23/2025
Na
12/24/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LILLINGTON, NC
Theresa H|2020 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
No
11/4/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PINK HILL, NC
James C|2025 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
Was a great experience. Everyone was very friendly.
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAMERON, NC
Frederick P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/2/2025
Quick efficient
12/3/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ERWIN, NC
Wade G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/5/2025
Excellent
12/6/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
BROADWAY, NC
Charles E|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/9/2025
Outstanding customer service, quick turnaround time, attention to detail and excellent price
12/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
RAEFORD, NC
Terry M|2017 Chevrolet Colorado
Confirmed Service Customer
12/9/2025
I felt that the cost of a rear end rebuild was somewhat high at $3,900. The Colorado only has 45,691 miles and missed the extended guarantee by four months; I felt there should have been a discount for mileage. However your service advisor Tim Plumley was excellent.
12/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LILLINGTON, NC
Andrew G|2023 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
Nice clean place, quick and professional service,
12/19/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, John Hiester Chevrolet of Lillington, LLC
FUQUAY VARINA, NC
Frederick F|2025 Chevrolet Traverse
Confirmed Service Customer
12/22/2025
Prompt, friendly yet professional service. We Love Hiester in Lillington. Highly recommend.
12/23/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ELIZABETHTOWN, NC
William D|2026 Chevrolet Colorado
Confirmed Sales Customer
12/29/2025
Great
JEREMY GREENE
12/30/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DUNN, NC
Kenneth B|2025 Chevrolet Traverse
Confirmed Sales Customer
11/13/2025
Mark Henderson assisted us and was able to give us what we asked for.
MARK HENDERSON
11/14/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WADE, NC
Scott C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Tim and Bobby are awesome. Kept me informed and fixed the issue.
11/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LILLINGTON, NC
Douglas H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/19/2025
Fast and easy
GARY HAMILTON
11/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CARTHAGE, NC
Cristen K|2025 Chevrolet Equinox
Confirmed Sales Customer
11/28/2025
Thank you for not being pushy
COLBY MILLER
11/29/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
SPRING LAKE, NC
Roger K|2024 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
Friendly and timely
12/5/2025
Hi, thank you for taking the time to leave a review for us at John Hiester Chevrolet of Lillington, LLC! We're looking forward to your next visit!
LAKE MARY, FL
Jody B|2025 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
Great
12/9/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BENSON, NC
Richard G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/1/2026
Appreciated the salesmen even if was fairly new in car business
ERIC AVERY
1/2/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ERWIN, NC
Knut K|2024 Chevrolet Trax
Confirmed Service Customer
1/7/2026
This dealership’s service department always does a good job on all our family’s vehicles.
1/8/2026
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
FUQUAY VARINA, NC
Sheila W|2026 Chevrolet Traverse
Confirmed Sales Customer
1/9/2026
Very happy with the salesman I had. Colby Miller made sure he went over every detail about the vehicle I was buying, He was very helpful through the whole process. I would recommend Colby 100% to anyone looking to buy a new vehicle. Thanks Colby! Love my New Traverse
COLBY MILLER
1/10/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ERWIN, NC
Kevin P|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/17/2025
Helpful and fast
10/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BENSON, NC
Tami S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/23/2025
Excellent customer service. Made purchasing my new vehicle very easy!
COLBY MILLER
10/25/2025
Wow, we're glad you had such a wonderful experience with us! Your great feedback truly made our day! Congratulations on your new vehicle, Tami! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FUQUAY VARINA, NC
James L|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/27/2025
Timely service and friendly staff with great inventory and prices. Well worth the short commute from Fayetteville or Moore County Metropolitans to engage with a more trust worthy consumer friendly establishment.
COLBY MILLER
10/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CAMERON, NC
Alan B|2022 Chevrolet Tahoe
Confirmed Service Customer
11/7/2025
Wonderful service. Great Vallet from my work. Thank you
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FUQUAY VARINA, NC
Timothy H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/10/2025
Everything went well
JEFFERY SULLIVAN
12/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FAYETTEVILLE, NC
Mark H|2023 GMC Terrain
Confirmed Service Customer
12/16/2025
The experience was exceptional and rewarding. They repaired my vehicle and informed me of every detail of the repair. Thank you so much.
12/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SANFORD, NC
Alexander F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/26/2025
They handled everything I needed done. My advisor Stephanie was a dream
12/27/2025
We appreciate this wonderful feedback. It’s great to hear Stephanie took such great care of you and made the process seamless. We’re grateful for your trust.
LILLINGTON, NC
Keith R|2021 Chevrolet Corvette
Confirmed Service Customer
1/9/2026
This is the best dealership I have ever worked with. They do a great job working on my C8 corvette. I also had the pleasure to meet the man himself John Heister and what a class act of a guy. I would recommend this dealership to anyone.
1/10/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SANFORD, NC
Emilio L|2024 Chevrolet Blazer EV
Confirmed Service Customer
1/9/2026
Fast and courteous service.
1/10/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
Fuquay Varina, NC
James P|2025 Chevrolet Equinox
Confirmed Sales Customer
10/29/2025
Buying process was so organized and easy. Everything was done step by step with everyone involved knowing what to do while keeping the customer informed at all times. Salesperson got me the car I wanted. He was courteous at all times being very careful to listen to my wants and needs in a vehicle. Never overbearing but helpful.
COLBY MILLER
10/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LILLINGTON, NC
Jeffery S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Excellent job
10/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
KINSTON, NC
Jennifer H|2025 Chevrolet Trax
Confirmed Service Customer
11/3/2025
Nice friendly staff
11/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FAIRMONT, NC
Linda H|2025 Chevrolet Traverse
Confirmed Service Customer
11/16/2025
Good
11/17/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
DUNN, NC
Rickey C|2018 Chevrolet Colorado
Confirmed Service Customer
12/2/2025
Everyone did a great job, especially the mechanic, that took the time to explain and show me everything he did and recommend additional repairs. Also a big thank you to my service advisor, Stephanie.
12/3/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ANGIER, NC
Michael S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/11/2025
Tell mom my appointment got messed up and they didn’t have it in their system, but got me in quickly and serviced my truck. Very happy with the performance.
12/12/2025
Hi, we're so happy we were able to help you out! Thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
DUNN, NC
Lisa J|2017 Chevrolet Tahoe
Confirmed Service Customer
12/14/2025
Enjoyable
12/15/2025
Hi there, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
WILLOW SPRING, NC
Ernest W|2021 Chevrolet Blazer
Confirmed Service Customer
1/5/2026
Went right to the problem. This recent cold weather took my battery. After testing it, it was bad. And was replaced right away.
1/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SPRING LAKE, NC
Charles W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/16/2026
The service team meet me with friendly smiles and a caring attitude towards taking care of my service needs.
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LILLINGTON, NC
Spencer De D|2018 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/5/2025
Reps was very helpful answered all my questions and gave the best quote possible for my vehicle thank you its always a pleasure
12/6/2025
Hi, we're happy you found our staff to be so supportive during your experience here at John Hiester Chevrolet of Lillington, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BUNNLEVEL, NC
David M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
The service manager fixed the issue ie oil hand print on the hood after oil change and the machine not working to do inspection. He had my vehicle washed for no charge and got it back in a fast time.
12/16/2025
Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SPRING LAKE, NC
Joseph M|2018 Chevrolet Traverse
Confirmed Service Customer
12/23/2025
just excellent service as always... i need a lot of things done to my 2018 traverse...95k miles.... can't afford them...but i had to get an oil change. i sooo so bad want a 2026 suburban RST in red with the 6.2L (with hopefully no engine issues)... but definitely can't afford that one!! merry christmas; happy new year to everyone there!!
12/24/2025
Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at John Hiester Chevrolet of Lillington, LLC!
BUNNLEVEL, NC
Lillian B|2025 Chevrolet Trax
Confirmed Service Customer
1/7/2026
Always excellent service provided to me from the crew at John Hiester Chevrolet of Lillington!
1/7/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
ERWIN, NC
Trevor J|2021 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
As always, great customer service
1/7/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
LILLINGTON, NC
Deborah G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
So easy to call and set up service . Jennifer is always so nice & helpful !
1/13/2026
Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LILLINGTON, NC
Gregory H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
The intake process was smooth and the service did not take a long time to complete. HOWEVER! The service representative who checked me out (a mature male) left me with a bad taste in my mouth from a customer service perspective. He raised the issue of a 100,000 mil service, and I requested a list of what needed to be done. He proceeded to write 4 cost numbers on my receipt. I had to ask what those were for, his response was writing some categories over each price tag were very generic in nature. I GO BACK TO MY ORIGINAL REQUEST. And asked for a detailed list, at which time I got a snooty attitude from him bordering on combative. BOTTOM LINE IS I STILL DID NOT GET A DETAILED LIST OF THINGS THAT WOULD BE DONE. IMPORTANT TO ME DUE TO THE OVER $1500 PRICE TAG. I use your dealership mainly for convenience purposes. I believe this kind of customer service is unwarranted and may influence my decisions for future maintenance needs. Thank you.
1/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LILLINGTON, NC
Tamera L|2019 Chevrolet Equinox
Confirmed Service Customer
11/30/2025
Always professional and in and out with little wait time.
12/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LILLINGTON, NC
Mesha J|2015 Chevrolet Camaro
Confirmed Service Customer
12/7/2025
It was good
12/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FAYETTEVILLE, NC
Robert Y|2026 Chevrolet Traverse
Confirmed Sales Customer
12/10/2025
Grade B+. My wife and I traded our 2025 vehicle with less than 7,500 miles. My experience went well. Mr. Tate was helpful. When I brought it to light that the vehicle had the wrong tag on it. He made no excuses. He took care of it and ensured us the correct label for the vehicle features showed the correct price. He answered the questions that needed to be answered, which made us feel comfortable. Mr. Dewitt was great. He walked out of his office in the cold to negotiate a better deal for me to get the numbers where I wanted to do business. He was so confident; we were told to put our things in the new vehicle. I would recommend this place 10 out of 10.
THOMAS TATE
12/11/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
CAMERON, NC
Timothy C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/10/2025
WOULD HAD LIKED MY NEW TRUCK CLEANED ON OUTSIDE. I KNOW THE WEATHER WAS BAD BUT FELT THEY SHOULD HAD GIVEN ME ANOTHER DAY TO RETURN. ALSO, THEY LEFT THE OTHERS DEALER NAME ON MY TRUCK WHICH I DIDN'T LIKE. I DO NOT LIKE POWER SWAIN CHEVROLET BECAUSE OF A BAD EXPERIENCE WITH SERVICE DEPARTMENT.
JEFFERY SULLIVAN
12/12/2025
Our team has acknowledged this review.
ROSEBORO, NC
Stanley W|2018 Chevrolet Colorado
Confirmed Service Customer
12/15/2025
Picked up my truck, inspected and returned to me in a very timely manner. Worked great for me since I'm limited on getting out due to health issues.
12/16/2025
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please don't hesitate to reach out!
FUQUAY VARINA, NC
Frederick F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
John and Tim were absolutely awesome!
1/6/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LILLINGTON, NC
Rickey C|2018 Chevrolet Colorado
Confirmed Service Customer
1/26/2026
The entire team are helpful and professional.
1/28/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
Richard M|2024 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
Super quick oil change and tire rotation. Friendly, helpful staff
Fuquay varina, NC
Vickie J|2020 Chevrolet Equinox
Confirmed Service Customer
12/29/2025
Great experience. Quick service and explanation of issues.
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WILLOW SPRING, NC
Matt D|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/2/2026
Great job!
1/3/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
fuquay varina, NC
Ernest W|2021 Chevrolet Blazer
Confirmed Service Customer
1/19/2026
They were quicker than expected on the work They did. Im very happy with the service at Hiester Chevrolet!
1/21/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SPRING LAKE, NC
Jeffrey P|2023 Chevrolet Suburban 1500
Confirmed Service Customer
1/22/2026
It was great
1/23/2026
Thank you for the nice and simple review. We’re glad you had a great experience with our team. We appreciate you stopping by and hope to see you again soon.
FUQUAY VARINA, NC
David F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/23/2026
Jennifer was very helpful in explaining the work being done on my truck. She explained the cost and was very helpful overall. The work was done well. I have worked with the service department before and as usual, my experience was Excellent!
1/24/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
FUQUAY VARINA, NC
Dortohy H|2026 Chevrolet Trax
Confirmed Sales Customer
2/16/2026
The experience was excellent we worked with a gentleman named Colby Miller, the service was great and I will use and recommend Heister for future services
AUTRYVILLE, NC
Kerby M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/23/2026
The salesman was very helpful with my purchase.
DUNN, NC
Stacy F|2024 GMC Sierra 1500
Confirmed Service Customer
3/7/2026
Appointment time was met, lady at the desk told me the wait time. Vehicle was clean and services completed effectively
3/8/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SPRING LAKE, NC
William M|2022 GMC 1500 Sierra
Confirmed Service Customer
3/7/2026
Friendly, fast, helpful, gave updates.
3/8/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet of Lillington, LLC. If you have any further questions, please give us a call. We're always happy to help!
Roseboro, NC
Steven N|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/2/2026
quite slow and not everybody on the same page, had to hold their hand and correct some processes
SANFORD, NC
David F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/4/2026
The service department worked well with me to inform me and get the desired service my truck needed. Information and pricing was explained. The time of my appointment was adjusted to fit my schedule and ensure all the work was able to be performed appropriately. I trust and enjoy working with the service department at John Hiester Chevy.
FUQUAY VARINA, NC
Brooks J|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
2/4/2026
easy fast pleasant
LILLINGTON, NC
Nancy S|2021 Chevrolet Tahoe
Confirmed Service Customer
2/15/2026
Service department is A+. Always so nice, do great job at a reasonable price.
DUNN, NC
Jennifer B|2018 Chevrolet Colorado
Confirmed Service Customer
3/2/2026
Work was done in a timely manner and customer service was great.
3/3/2026
We’re delighted to hear your work was completed promptly and that our customer service met your expectations. Thank you for your feedback!
LILLINGTON, NC
Pamela T|2022 Chevrolet Tahoe
Confirmed Service Customer
3/2/2026
The attendants were very considerate and thorough
LINDEN, NC
John H|2021 GMC 1500 Sierra
Confirmed Service Customer
3/2/2026
Timely; good communication
3/3/2026
Thank you for highlighting our timely service and good communication. We’re thrilled everything went smoothly and efficiently!
ANGIER, NC
Cleotha B|2026 Chevrolet Equinox
Confirmed Sales Customer
3/2/2026
Very pleasant!!. You guys were awesome
ASHTON JONES
3/3/2026
Thank you for your enthusiastic feedback! We’re delighted you had such a pleasant experience and look forward to welcoming you back.
DUNN, NC
Maria O|2026 Chevrolet Equinox
Confirmed Service Customer
3/5/2026
Jennifer is absolutely amazing. She is by far the sweetest person to deal with. My service was quick and in point! Rock star service all around.
3/6/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LILLINGTON, NC
Julia F|2025 Chevrolet Blazer
Confirmed Sales Customer
3/12/2026
Working with Keith and Dan was wonderful. They answered questions and were very hospitable. Everyone at the dealership was very friendly. Just felt a little too pressured by Dwight (F&I) to add an extended warranty.
WILLIAM MCLAMB
3/13/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FUQUAY VARINA, NC
William S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
2/9/2026
People was great. The deal not so much
BENSON, NC
Judy S|2023 Chevrolet Equinox
Confirmed Service Customer
2/23/2026
I made my appointment and got there and waited for my service. They got me out in good time. So glad I live close by.
LILLINGTON, NC
James M|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/25/2026
Jeremy, our salesman, was excellent. He was very knowledgeable and helpful. Easy to work with, not at all pushy. Jeremy and Mike were the only people that responded to our inquiries. They called, texted and sent pictures answering many of our questions. That was very helpful since we live an hour and half from the dealership.
ELON, NC
Michele H|2025 Chevrolet Equinox
Confirmed Service Customer
3/2/2026
I only go through Julia, John & Tim. Those three ALWAYS give the best and most enjoyable customer service. I get treated with kindness and professionalism from each of them every time I have any of our vehicles serviced!!! Keep up the great job you three :-) It's always a pleasure
3/3/2026
What a glowing review! We’re thrilled Julia, John, and Tim consistently provide kind, professional, and enjoyable service, and we’ll be sure to share your recognition with them.
CAMERON, NC
Karin V|2019 Chevrolet Traverse
Confirmed Service Customer
3/6/2026
Outstanding service provided. Stephanie truly went above and beyond to take care of our Traverse and make sure everything was right! Much appreciated- we have told several people about how well Hiester honors their extended warranty.
3/7/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
BUNNLEVEL, NC
Alexander H|2026 Chevrolet Trax
Confirmed Sales Customer
3/6/2026
Kelci was amazing and caring,she was just awesome I will recommend her to anyone I know looking for a new ride and so was Mr Dewitt amazing 🤩
KELSIJO MANGUSSON
3/7/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
ERWIN, NC
Roger C|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/9/2026
Mark Henderson was great. No pressure, patient and sociable. Mark knew current GM rebates/offers and has great working knowledge of Chevy Traverse and Tahoe SUVs. We’ll be back to see Mark.
MARK HENDERSON
3/10/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
BROADWAY, NC
Laurence G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/13/2026
Jennifer was pleasant and professional, she went through my coupons to determine which is current and get me the best price for the service of my pickup. The service was performed quickly and afterwards the gentleman who brought my vehicle back was cordial and even backed it into the lane so I could safely leave the service area. All the service staff are great at John Heister in Lillington.
3/14/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
FUQUAY-VARINA, NC
Tony C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/17/2026
No problems with service.
1/18/2026
We appreciate your straightforward and positive review. It’s great to know everything went smoothly, and we look forward to assisting you next time.
FAYETTEVILLE, NC
Michael A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
2/14/2026
Well went in for transmission service and to look for the leak that started the last time they worked on it with the eye valve and turbo actuator. Long story short they come back with turbo inlet and outlet hoses leaking due to high blow by pressure and needing a new engine. First of all there isn’t high blow by pressure as the crankcase sensor wasn’t throwing a code fo high blow by issues. If pressures are +-0.1 psi it will raise codes. Only codes I have are fo 3 glow plugs out of spec. You can’t check blow by by just removing the oil cap, you have to measure the pressures. Then find out they didn’t even do the transmission service. Charges me $219 for a diagnostic fee and kept my truck for more than 4 days. Upon checkout the service advisor asked me about shudders from the transmission which I replied yes but it just needed a fluid flush as it works fine. She recommended a transmission replacement because I have 225k miles on my 22 Silverado. I understand some people have issues with the 10L80 but mine has been rock solid from Day 1. Even after getting it back and the turbo hoses tightened, the transmission is not doing the shudders. I told her if it does it again after a fluid and filter change then I’ll address the torque converter and it still doesn’t need a tranny. Guess I’ll have tos tart just doing the work myself. I’ll get the filter, gasket and fluid to change the transmission fluid, rear and front differentials and the transfer case myself. Just gore’s to show hey wanted to have me replace the engine and transmission with nothing wrong with them. In the past I have found chisels mot clamped properly and brought it right back after thy serviced it. If the technician can’t create their own checklist to ensure everything is right and not rush, then they will lose business. I’m at the point of changing my fleet to another manufacturer due to the issues lately. Already purchased a 3500 Ram for 92k and got rid of my wife 2023 Blazer for a Jeep Wrangler. I have 2 2022 Chevrolet Silverado 1500s with the 3.0L duramax. 1 has 75k and the other now 226k on them. I’ll just change them to new ram 2500s. Then the only Chevrolet I will own is the 83 Silverado C10. You have lost the trust and the brand loyal customer for over 35 years.
FUQUAY VARINA, NC
Jay V|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/18/2026
Always welcoming and friendly environment. They make sure to update you and the service is always done right.
BROADWAY, NC
Debra T|2008 Chevrolet Tahoe
Confirmed Service Customer
3/12/2026
I went in for an oil change and battery in key fab which I received but key fab still doesn't work and was told had to make another appointment to diagnose that problem. Maybe you should make sure it works before just letting the customers leave.
3/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LILLINGTON, NC
Jason L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/15/2026
Very friendly service and services are quick. Evey question I had was answered nicely and politely. I would definitely recommend to anyone.
1/16/2026
Thank you for the friendly and thoughtful review. We’re glad your questions were answered clearly and your service was quick and pleasant. We appreciate the recommendation and look forward to serving you again.
LILLINGTON, NC
Beverly K|2026 Chevrolet Trax
Confirmed Sales Customer
1/30/2026
The salesman Kenny we had was great
LILLINGTON, NC
Michelle D|2023 Chevrolet Tahoe
Confirmed Service Customer
2/5/2026
Great customer service, fast service. Helped resolve an issues quickly with no hassle.
LILLINGTON, NC
James C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2026
Had oil change and State inspection,thought I had transmission issue,but it only accrues in winter months
BENSON, NC
Abby L|2020 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
The service department always does an excellent job and everyone is so friendly.
3/7/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BUNNLEVEL, NC
Marlana B|2016 Chevrolet Trax
Confirmed Service Customer
3/6/2026
Tim was very patient and kind in explaining everything to me, and he made the process run smoothly. I was pleased to get my car taken care of in the same day it was brought in.
3/7/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
FUQUAY VARINA, NC
Edward P|2026 Chevrolet Colorado
Confirmed Sales Customer
3/16/2026
Had a great experience, purchasing a vehicle.
COLBY MILLER
3/17/2026
We’re thrilled you had a great vehicle purchasing experience! Thank you for choosing our dealership.
KENLY, NC
Gary P|2024 Chevrolet Colorado
Confirmed Service Customer
3/25/2026
Stephanie Ford is a great person her customer service is the best i have seen in any dealerships. People like Stephanie is why i still deal with John Hester Chevrolet of Lillington
3/26/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
ERWIN, NC
Kelly D|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/15/2026
Polite and professional. Love the video update of the service.
Jennifer Branthoover
4/16/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
GODWIN, NC
Aaron C|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/15/2026
Everything was done and completed for my oil change in a quick and timely manner.
1/16/2026
Thank you for the positive and efficient review about your oil change. We’re happy everything was completed quickly and right on time. We appreciate your visit and look forward to seeing you again.
FUQUAY VARINA, NC
Cheri S|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/18/2026
From the salesman to finance to the service department, John Hiester has been great to deal with so far. I showed the manager of the dealership the truck that I wanted, and he found exactly what I was looking for and had it at the dealership within a day. I am loving my 2025 Silverado 2500. Cheri W. Scott
FOUR OAKS, NC
James S|2026 Chevrolet Traverse
Confirmed Service Customer
2/24/2026
Good place to do business. Friendly personnel and ready to be of assistance. My second new vehicle in two years
ERWIN, NC
William B|2018 Chevrolet Equinox
Confirmed Service Customer
3/23/2026
Service done in a professional timely manner
3/24/2026
Thank you for your review! We’re glad your service was completed in a professional and timely manner. We’re here whenever you need us again!
LILLINGTON, NC
Susan P|2025 Chevrolet Trax
Confirmed Service Customer
3/27/2026
The appointment started on time and was completed in a timely manner. Everything was polite
3/28/2026
We truly appreciate your thoughtful feedback. It is great to hear your appointment started on time and was completed efficiently with polite service throughout. We look forward to welcoming you back again.
FUQUAY VARINA, NC
Charles E|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/27/2026
Outstanding Customer Service. Saved me money. Thought I needed front brake pads but service department assured me my brakes were good
3/27/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
RAEFORD, NC
Wanda P|2016 GMC Terrain
Confirmed Service Customer
4/2/2026
I am well please with my recent visit at John Heister GMC. I was treated with the upmost respect and really like the way the mechanic videoed what he plan to fix on my vehicle. The mechanic explained on the video what needed fixing also it help me understand what he had to do. The video is a great idea!
4/3/2026
Your detailed and thoughtful feedback is truly appreciated. We are glad you felt respected and found the video explanation helpful and informative, and we look forward to continuing to provide this level of care.
LILLINGTON, NC
GARY A|2026 Chevrolet Traverse
Confirmed Sales Customer
4/12/2026
We were impressed with Sully and his willingness to work with us. He put us in the right vehicle!
JEFFERY SULLIVAN
4/13/2026
We appreciate your thoughtful review. It’s fantastic to hear Sully worked with you and helped you find the right vehicle.
FAYETTEVILLE, NC
Ronald H|2020 Chevrolet Traverse
Confirmed Service Customer
3/16/2026
Pleasant
3/17/2026
Thank you for your kind words! We’re delighted your visit was pleasant and enjoyable.
SALEMBURG, NC
Jeffery E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/6/2026
This is one of the best Chevy service stations that I have ever been too. The people are very professional, polite and they ALL seem to understand your needs and genially care about the customer. Great group.
Jennifer Branthoover
4/7/2026
Thank you for your outstanding and detailed review. We are delighted our team’s professionalism and genuine care made such a strong impression, and we look forward to continuing to meet your needs.
KINSTON, NC
Neal B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/19/2026
Very good
Jennifer Branthoover
4/20/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet of Lillington, LLC. If you have any further questions, please give us a call. We're always happy to help!
COATS, NC
Kristie W|2013 Chevrolet Equinox
Confirmed Service Customer
4/21/2026
I always take my vehicle here because I trust yal 100% with my car. I appreciate how caring and understanding what I need. And yal always do an excellent job. Thank you
STEPHANIE FORD
4/23/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LILLINGTON, NC
Marjorie L|2023 Chevrolet Traverse
Confirmed Service Customer
4/21/2026
Friendly and finished in good time
Jennifer Branthoover
4/23/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BENSON, NC
Gloria J|2018 Chevrolet Equinox
Confirmed Service Customer
4/24/2026
Prompt, professional and thorough.
TIM PLUMLEY
4/25/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LILLINGTON, NC
Michael D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/25/2026
Always a good experience, I did have the oil change, tire rotation and fuel filter replaced and you should let someone know that it takes an additional hour to do the fuel filter process, so I could plan as do have things to do, happy though! Thanks Mike
TIM PLUMLEY
4/26/2026
Thank you for your honest and helpful feedback! We are glad your experience was good overall and appreciate your note about the fuel filter timing. We will work on better communication so you can plan your visit more comfortably, and we look forward to seeing you again.
DUNN, NC
JAMES R|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
4/30/2026
Thanks Sully.
JEFFERY SULLIVAN
5/2/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FAYETTEVILLE, NC
Kathy D|2017 Chevrolet Trax
Confirmed Service Customer
3/19/2026
Fast efficient service. The service department was extremely froendly.
3/20/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
ANGIER, NC
David P|2023 Buick Encore GX
Confirmed Service Customer
4/6/2026
Experience was much better than the last time we visited. Julia and Stephanie were great and very informative when it came to my getting the main problem resolved on my vehicle. Both were 10/10.
STEPHANIE FORD
4/7/2026
We appreciate your encouraging feedback about your improved experience. It is fantastic to hear Julia and Stephanie provided such informative and attentive care, and we look forward to continuing that level of service.
FUQUAY, NC
Roger K|2024 Chevrolet Equinox
Confirmed Service Customer
4/21/2026
Good timing and friendly service
Jennifer Branthoover
4/23/2026
Hi, thank you for taking the time to leave a review for us at John Hiester Chevrolet of Lillington, LLC! We're looking forward to your next visit!
LAKE MARY, FL
Richard E|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/21/2026
All was great from service on check-in to the speedy service
Jennifer Branthoover
4/23/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ERWIN, NC
Margaret A|2016 Chevrolet Traverse
Confirmed Service Customer
4/22/2026
Thanks for have my vehicle ready for me. Also I never had to drop my car off so whoever I talked with gave great instructions.
HEATHER SALMON
4/23/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SANFORD, NC
Alexa K|2020 Chevrolet Trax
Confirmed Service Customer
4/24/2026
I enjoyed receiving videos of my service and being able to use the text message functionalities.
Jennifer Branthoover
4/25/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COATS, NC
Kevin W|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/22/2026
Good dealership and Great service
STEPHANIE FORD
5/23/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ANGIER, NC
Andy S|2025 Chevrolet Trax
Confirmed Service Customer
5/25/2026
Quick. Professional. Courteous.
Jennifer Branthoover
5/26/2026
Thank you for the fantastic review! We’re glad your experience was quick, professional, and courteous from beginning to end. Your support means a lot to us, and we hope to welcome you back again soon!
ANGIER, NC
Sterling M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/20/2026
I had a very pleasant experience at John Hiester Chevrolet. Everyone was professional and courteous. The service was fast and of good quality.
3/21/2026
We truly appreciate your kind and positive feedback! We're glad you experienced professional, courteous, and efficient service. We look forward to welcoming you back again soon!
FAYETTEVILLE, NC
Latoya S|2018 Chevrolet Camaro
Confirmed Service Customer
4/15/2026
Customer service here is top tier. They are fast and efficient with the work on my vehicle. The service department is so friendly and helpful. I trust this place with my car
Jennifer Branthoover
4/15/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
FAYETTEVILL, NC
Ernest A|2021 Chevrolet Blazer
Confirmed Service Customer
4/17/2026
Did everything that I requested plus what I added about the alignment and balancing that I added. Heather was very helpful
HEATHER SALMON
4/18/2026
Heather will appreciate your thoughtful feedback. It is great to know everything you requested, including the additional services, was handled with care. We look forward to assisting you again with the same attention to detail.
SPRING LAKE, NC
KELLY H|2026 Chevrolet Trax
Confirmed Sales Customer
4/25/2026
Great experience! Love my new car! Awesome customer service, and sales!
ASHTON JONES
4/26/2026
Thank you for your fantastic review! We are thrilled you love your new car and had such an awesome customer service experience. We hope you enjoy every mile and visit us again soon.
BENSON, NC
Tamera L|2019 Chevrolet Equinox
Confirmed Service Customer
4/27/2026
Always friendly and reasonable wait time.
TIM PLUMLEY
4/28/2026
That kind feedback is always appreciated. Glad the friendly atmosphere and reasonable wait times made a difference, and we look forward to your next visit.
LILLINGTON, NC
William A|2018 Chevrolet Equinox
Confirmed Service Customer
5/22/2026
Great customer service and timely, efficient and excellent service to service my car!!!
TIM PLUMLEY
5/23/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LILLINGTON, NC
Jenny W|2023 Chevrolet Traverse
Confirmed Service Customer
5/24/2026
Everything went well
Jennifer Branthoover
5/25/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LILLINGTON, NC
RONALD P|2026 Chevrolet Colorado
Confirmed Sales Customer
5/26/2026
Great experience!
THOMAS TATE
5/27/2026
We appreciate your positive feedback and are glad you had a great overall experience. Thank you for taking the time to share your thoughts, and we look forward to serving you again soon.
GODWIN, NC
Frederick L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2026
Great service
Jennifer Branthoover
5/27/2026
We appreciate your positive feedback and are glad you received great service. Thank you for taking the time to share your experience.
COATS, NC
Mark W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/17/2026
All was well.
3/17/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
DUNN, NC
Felicia C|2022 Chevrolet Equinox
Confirmed Service Customer
4/15/2026
My appointment time was for 10:30; I arrived at 10am if not a little earlier and was greeted by the Service Advisors if the office, Jim/Tim got my keys and we went to the customer lounge to wait while the Equinox was being serviced.
TIM PLUMLEY
4/16/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Fuquay Varina, NC
Dave S|2022 Chevrolet Suburban
Confirmed Service Customer
4/15/2026
Took car in right away and finished in less time that was estimated
HEATHER SALMON
4/16/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LILLINGTON, NC
Brett K|2018 Chevrolet Trax
Confirmed Service Customer
4/22/2026
The check in and out process was seamless. Staff was thorough and courteous.
STEPHANIE FORD
4/23/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SPRING LAKE, NC
Preston H|2026 Chevrolet Equinox
Confirmed Service Customer
5/1/2026
Easy to make an appointment and attentive, courteous staff.
FUQUAY VARINA, NC
Kevin D|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/1/2026
Jennifer is the best in service.
BENSON, NC
Jay K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/1/2026
Always friendly and concerned about going into detail about your vehicle. I always trust them to do their best
BROADWAY, NC
JANE F|2026 Chevrolet Trax
Confirmed Sales Customer
5/23/2026
Entire process was fast and easy, friendly and helpful staff.
DANIEL SHANK
5/24/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing John Hiester Chevrolet of Lillington, LLC and we hope to see you again soon!
STEDMAN, NC
Mario B|2026 Chevrolet Colorado
Confirmed Service Customer
5/26/2026
I was very pleased from start to finish arriving service writer met me we talked for a moment shop foreman came out we went for a ride to verify my complaint and he took it from there so yes I was pleased.
HEATHER SALMON
5/27/2026
We are incredibly pleased to hear that your visit was a complete success from start to finish. It is wonderful that our service writer and shop foreman could immediately team up to verify and address your concerns perfectly. Thank you for your valuable feedback.
BENSON, NC
Gloria K|2018 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Thank you for keeping us and our vehicle safe.
1/22/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LILLINGTON, NC
William M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
3/26/2026
They’re very good very good The sealed person was very helpful and saved me a lot of money.
JEFFERY SULLIVAN
3/27/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LILLINGTON, NC
Steven B|2024 Buick Encore GX
Confirmed Service Customer
3/30/2026
great service and turn around - always and easy process.
FUQUAY, NC
JERRY D|2026 Chevrolet Trax
Confirmed Sales Customer
4/21/2026
Sully Sullivan was an amazing person to work with and look forward to our next purchase and hope that he can assist with that one as well.
JEFFERY SULLIVAN
4/22/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
LILLINGTON, NC
RONNIE F|2026 Chevrolet Trax
Confirmed Sales Customer
4/27/2026
A fair experience and a good deal though my brother had a different view.
JADEN JACOCKS
4/28/2026
This balanced and honest feedback is appreciated. We are glad you had a fair experience and found a good deal, and we hope to provide an even better visit next time.
COATS, NC
Robin W|2022 Chevrolet Equinox
Confirmed Service Customer
4/27/2026
Sent me video as well !
HEATHER SALMON
4/28/2026
That helpful note is appreciated. Providing updates like service videos is a great way to keep you informed, and we look forward to assisting you again.
ERWIN, NC
Melvin E|2026 Chevrolet Colorado
Confirmed Service Customer
5/25/2026
Everything is good
Jennifer Branthoover
5/26/2026
Thank you for your feedback! We’re glad to hear everything went well during your visit. We appreciate your support and look forward to assisting you again!
ANGIER, NC
TIMOTHY S|2026 Chevrolet Suburban
Confirmed Sales Customer
5/29/2026
To be honest. I am a little blown away with my experience. I purchased a car for over $100k which is a lot of money. When trying to finalize the deal I would send multiple messages with no response. I was very close to purchasing from a different dealership for these reasons only but my wife liked the TVs in this car and that is the only reason I purchased this one. When the car was delivered to us. It had not been detailed. There was pollen in the back area of the car. I asked for a copy of the odometer statement at delivery. I did not get it. I have sent multiple text messages and emails asking for a copy of the odometer statement. I need it for replacement cost coverage for my insurance. As of today, i still do not have it after being told 3 different times they "are sending it right now." If I can find this exact model locally, I would return this vehicle and purchase from a local dealer which I wish I had done.
SHALLOTTE, NC
James M|2021 Chevrolet Malibu
Confirmed Service Customer
5/30/2026
Thank you for valuing my time! I was in & out within 65 minutes. Again, thank you!
LILLINGTON, NC
David R|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/1/2026
Easy to schedule appointments.
Jennifer Branthoover
6/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet of Lillington, LLC. If you have any further questions, please give us a call. We're always happy to help!
ANGIER, NC
Jerry L|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/5/2026
They are okay
Jennifer Branthoover
6/6/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
LILLINGTON, NC
Charles E|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/5/2026
Always excellent service
Jennifer Branthoover
6/6/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
LILLINGTON, NC
Michael R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/8/2026
Service is great our salesman Sullivan is great. We’ve had nothing but good interactions we purchased about five cars from the dealership.
Jennifer Branthoover
6/9/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
SPRING LAKE, NC
Ernest A|2021 Chevrolet Blazer
Confirmed Service Customer
6/12/2026
I was given shuttle service which is a nice way to start the day. Car went in for an oil change and an inspection. Im very please with the courtesy of the staff.
Jennifer Branthoover
6/13/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SPRING LAKE, NC
Christy L|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
6/17/2026
It was a great visit ... fast and friendly service.
TIM PLUMLEY
6/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FAYETTEVILLE, NC
Larry B|2009 GMC Sierra
Confirmed Service Customer
6/26/2026
They took good care of me.
STEPHANIE FORD
6/27/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet of Lillington, LLC. If you have any further questions, please give us a call. We're always happy to help!
LILLINGTON, NC
Roger K|2024 Chevrolet Colorado
Confirmed Service Customer
6/30/2026
Friendly and thorough
Jennifer Branthoover
7/2/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LAKE MARY, FL
Gina E|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/16/2026
Everything was very quick and everybody was super nice!!
Jennifer Branthoover
4/17/2026
We appreciate your enthusiastic feedback. It is wonderful to hear everything was quick and that our team was welcoming and kind. We look forward to seeing you again soon.
DUNN, NC
Kenneth F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
Always great service in Lillington. Everyone is so nice in this location. Reilly, my technician, does a stellar job on my vehicle. He is very helpful answering all of my questions.
HEATHER SALMON
6/11/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WILLOW SPRING, NC
TYJAH J|2026 Chevrolet Trax
Confirmed Sales Customer
6/18/2026
Michael was such a great help!
MICHAEL PRIDGEN
6/19/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FAYETTEVILLE, NC
DORENE M|2026 Chevrolet Traverse
Confirmed Sales Customer
6/26/2026
Mark Henderson was absolutely amazing. He was very patient and made sure I got the best deal on a reliable vehicle and stayed within my budget. I would highly recommend Mark to anyone that is interested in a vehicle.
MARK HENDERSON
6/27/2026
We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!
FAYETTEVILLE, NC
Walter T|2024 Chevrolet Colorado
Confirmed Service Customer
6/26/2026
Good
TIM PLUMLEY
6/28/2026
Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.
COATS, NC
Bill B|2018 Chevrolet Equinox
Confirmed Service Customer
7/5/2026
Efficient service in a timely manner
Jennifer Branthoover
7/6/2026
Thanks for the great review! We are fully committed to making every dealership visit seamless and enjoyable, and it’s wonderful to know we succeeded. See you again down the road!
LILLINGTON, NC
KAREN U|2026 Chevrolet Equinox
Confirmed Sales Customer
7/6/2026
We were met by Colby .. he was such a nice and genuine guy .. we lived working with him.
COLBY MILLER
7/7/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CLAYTON, NC
Donnie R|2016 Chevrolet Colorado
Confirmed Service Customer
7/6/2026
Great service and employees attitude are great as well.
TIM PLUMLEY
7/7/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WADE, NC
Gigi G|2021 Chevrolet Malibu
Confirmed Service Customer
4/12/2026
Everything was great. Thank you!
HEATHER SALMON
4/13/2026
Thank you for your kind words. We’re delighted everything went great and appreciate you taking the time to share your experience.
ERWIN, NC
Frederick R|2025 Chevrolet Traverse
Confirmed Service Customer
6/3/2026
Service advisor Jennifer provided outstanding customer service!
Jennifer Branthoover
6/4/2026
Thank you for the kind recognition of Jennifer. We're delighted she delivered outstanding customer service and helped make your visit a positive one. We look forward to serving you again.
ELIZABETHTOWN, NC
Adria A|2014 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
I received excellent customer service and important information about my vehicle.
Jennifer Branthoover
6/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LILLINGTON, NC
KEITH B|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/16/2026
Martin Andraede has been more than personable and professional to deal with. He understands that I don't enjoy sitting at the dealership for hours and made the process quick. This is the 3rd vehicle we have bought from Heister this year.
MARTIN ANDRADE
6/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BENSON, NC
Stanley W|2018 Chevrolet Colorado
Confirmed Service Customer
6/19/2026
Excellent service experience. Valet service worked great for me, don't ever stop valet service. Jennifer was the best!!!
Jennifer Branthoover
6/20/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FUQUAY VARINA, NC
Michael D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2026
Smooth, Mr. Tim was very helpful!
TIM PLUMLEY
7/1/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DUNN, NC
JACKIE B|2026 Chevrolet Trax
Confirmed Sales Customer
7/8/2026
Great staff very helpful.
MICHAEL PRIDGEN
7/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
BENSON, NC
LESLIE M|2026 Chevrolet Colorado
Confirmed Sales Customer
7/8/2026
I had a great experience car shopping with John Hiester. Mr. Sully has great knowledge of the vehicles on the lot and was a pleasure to work with. Everyone was very welcoming and made the process smooth. I will definitely use John Hiester for future auto purchases!
JEFFERY SULLIVAN
7/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
CLINTON, NC
Larry R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/17/2026
Fast quality dervice
Jennifer Branthoover
4/18/2026
Fast and high-quality service is exactly what we aim to deliver. We are glad your experience met those expectations. We hope to see you again soon.
DUNN, NC
Donna F|2023 Chevrolet Suburban 1500
Confirmed Service Customer
4/17/2026
Appointment easily scheduled and work done in a timely manner.
Jennifer Branthoover
4/18/2026
Easy scheduling and timely service are exactly what we aim to provide. We are pleased everything went smoothly for you. We look forward to your next visit.
Lillington, NC
Trail C|2024 GMC Terrain
Confirmed Service Customer
6/10/2026
Great service!
HEATHER SALMON
6/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Fuquay-Varina, NC
GLADYS F|2026 Chevrolet Trax
Confirmed Sales Customer
6/15/2026
Really enjoyed Sully Sullivan. He was so helpful and knowledgeable.
JEFFERY SULLIVAN
6/17/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
ANGIER, NC
Tamara G|2023 Chevrolet Camaro
Confirmed Service Customer
6/19/2026
Great experience! The entire staff was friendly and professional. Very satisfied with the service.
STEPHANIE FORD
6/20/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ERWIN, NC
James W|2024 Chevrolet Camaro
Confirmed Service Customer
7/1/2026
Everything was great as always. Called for an appointment and they got me in right away and had the car completed in a very timely manner.
TIM PLUMLEY
7/2/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
FUQUAY VARINA, NC
Lee E|2018 Chevrolet Camaro
Confirmed Service Customer
5/27/2026
Fast service and the service advisor and mechanic were very informative with their inspection and what the car needed. Highly recommended.
Jennifer Branthoover
5/28/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
LINDEN, NC
Jennifer R|2025 Chevrolet Trax
Confirmed Service Customer
6/20/2026
GREAT SERVICE
Jennifer Branthoover
6/22/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FUQUAY VARINA, NC
John S|2021 GMC 2500HD Sierra
Confirmed Service Customer
7/8/2026
Always good experience very good mechanics on staff would highly recommend to anyone looking for service or repairs
HEATHER SALMON
7/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
FUQUAY VARINA, NC
CHERISH W|2026 Chevrolet Traverse
Confirmed Sales Customer
7/13/2026
It was a good experience
COLBY MILLER
7/14/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
HOPE MILLS, NC
William D|2022 GMC 1500 Sierra
Confirmed Service Customer
7/13/2026
Great service guy
HEATHER SALMON
7/14/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
ROSEBORO, NC
JOHN T|2026 Chevrolet Traverse
Confirmed Sales Customer
7/13/2026
Staff was great. TJ our salesman was great. Process could have gone a little faster to get us finalized but it was a great buying experience
THOMAS TATE
7/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FUQUAY VARINA, NC
Robert H|2023 Chevrolet Tahoe
Confirmed Service Customer
6/1/2026
The service department always takes care of my vehicles and they do an excellent job!!
Jennifer Branthoover
6/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Hiester Chevrolet of Lillington, LLC. If you have any further questions, please give us a call. We're always happy to help!
EASTOVER, NC
Christopher W|2021 Chevrolet Suburban
Confirmed Service Customer
6/17/2026
No issues with the service. Staff was extremely nice and jovial for such an early morning.
STEPHANIE FORD
6/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAMERON, NC
Frank W|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/24/2026
Good
STEPHANIE FORD
6/25/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SANFORD, NC
Margaret L|2024 Chevrolet Trax
Confirmed Service Customer
6/29/2026
The staff in the Service Department make you feel welcomed the moment you walk in the door. My appointment was handled in a timely manner. Great experience as always!
Jennifer Branthoover
7/1/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
COATS, NC
Michael K|2025 Chevrolet Colorado
Confirmed Service Customer
6/29/2026
Excellent job
TIM PLUMLEY
7/1/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ERWIN, NC
Shelley D|2021 Chevrolet Trailblazer
Confirmed Service Customer
6/29/2026
Great people, awesome customer service, quality service. I really like the new video stuff too let you know what needs to be done with your vehicle. I had a dispute with my bill and they took care of it right away. I will drive the 1.5 hours everytime both vehicles need serviced.
Jennifer Branthoover
7/1/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
KINSTON, NC
Victoria C|2026 Chevrolet Trax
Confirmed Service Customer
6/29/2026
Requested service completed in a timely manner. Pleasant experience.
Jennifer Branthoover
7/1/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LILLINGTON, NC
David S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/25/2026
I gave Jennifer Branthoover a list of items, that the truck was in need of. Also told her it started to throw codes like it was Christmas. Asked her to figure out the codes so we could determine where to start. She keep me updated and was able to save me some major cash. Which means I’ll make another appointment for some other items that need to be done, like flushing trans and rear differential. Great job
Jennifer Branthoover
5/26/2026
Thank you for taking the time to share your experience! We’re so glad Jennifer kept you informed, helped diagnose the issues thoroughly, and even saved you money along the way. Your trust and continued support mean a great deal to us, and we look forward to helping with your future service needs!
ANGIER, NC
Daniel M|2016 Chevrolet Colorado
Confirmed Service Customer
6/8/2026
Friendly and knowledgeable staff. They always provide great service.
STEPHANIE FORD
6/9/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ANGIER, NC
Richard A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2026
Great communication.
Jennifer Branthoover
6/13/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ANGIER, NC
Steve S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/22/2026
you got me in and out right on time I appreciate that.. i do live in Fayetteville so i do have an hour to drive to you one way and i have used your services since i purchased my truck from you,. You have done all my services since ive owned the truck, I would appreciate maybe next time a senior citizens discount that would be nice iam 67 years old . . i do have two chevrolet dealers in fayetteville Powers swain and reid lallier and i could easily go to any one of them and both are minutes from my house but i choose to drive to lillington because of your service Thank You . . . Steve
Jennifer Branthoover
6/25/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FAYETTEVILLE, NC
Alejandro C|2025 Chevrolet Tahoe
Confirmed Service Customer
5/29/2026
Very friendly and professional
HEATHER SALMON
5/30/2026
We sincerely appreciate your kind words. Providing a friendly and professional experience is always our goal. We look forward to welcoming you back again.
FAYETTEVILLE, NC
Lee E|2018 Chevrolet Camaro
Confirmed Service Customer
6/14/2026
Fast service
Jennifer Branthoover
6/15/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
LINDEN, NC
Charles E|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/18/2026
Like the added customer service features to keep customer informed. Service was fast and all customer service representatives were extremely friendly and helpful
Jennifer Branthoover
6/19/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
RAEFORD, NC
Ian D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2026
Jennifer was very helpful. I find her to be knowledgeable and professional. She investigated my concerns and provided resolution to one. She is an asset to the dealership.
Jennifer Branthoover
6/19/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WILLOW SPRING, NC
Dortohy A|2026 Chevrolet Trax
Confirmed Service Customer
7/2/2026
Oil change and services everyone was very helpful and explained everything they were doing
Jennifer Branthoover
7/3/2026
We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!
AUTRYVILLE, NC
AMY H|2026 Chevrolet Trax
Confirmed Sales Customer
7/8/2026
My experience was amazing. Our salesman answered my questions with knowledge.
JEFFERY SULLIVAN
7/9/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FAYETTEVILLE, NC
Tonya P|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/8/2026
My son's $1200.00 truck bedcover was damaged while the truck was at the dealership. My son had requested they replace a brake line and check to see if transmission was leaking fluid, and neither of these requests were addressed. When my son told his advisor that the bedcover was damaged, he was brushed off. I will address this with the service manager and dealership owner.
TIM PLUMLEY
7/13/2026
Our team has acknowledged this review.
SANFORD, NC
MICHAEL L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/6/2026
This was the smoothest car dealership experience I’ve ever had. Everyone was incredibly friendly and helpful. I will definitely be coming back and recommending family and friends to go see Sully Sullivan!
JEFFERY SULLIVAN
7/7/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
DURHAM, NC
David P|2018 Chevrolet Impala
Confirmed Service Customer
7/10/2026
Prompt, courteous and professional staff.
HEATHER SALMON
7/10/2026
Thank you for your kind review about our staff! We sincerely value your business and look forward to your next visit. Take care!
LILLINGTON, NC
Jeffery E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/13/2026
Excellent group of people in the sevice department. Friendly, easy to deal with. Just a great group of people.
Jennifer Branthoover
7/14/2026
It means a lot to have our team's hard work recognized. We take immense pride in delivering outstanding service, and your review motivates us to keep raising the bar. Thank you for choosing us!
KINSTON, NC